Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Emily P.
Posted
Easy to make an appointment. Fast service and kind provider.
Response from Pettable ESA· May 12, 2025
Hi Emily, Thank you for your kind words! We're glad to hear the process was smooth, the service was prompt, and that your provider was kind and supportive. We truly appreciate your feedback and thank you for choosing Pettable!
Zoie C.
Posted
Super fast turn around and the clinician was very nice and easy to talk to!
Response from Pettable ESA· May 8, 2025
Hi Zoie, We're so glad to hear that you had a positive experience! It's great to know the clinician made you feel comfortable and that the turnaround time met your expectations. We’re here to make the process as smooth and supportive as possible. Thank you for choosing Pettable!
Mari
Posted
Dr. Aubrey was wonderful — very attentive and supportive! Everything went smoothly and without any issues. I received my first ESA in just two days, and my renewal was processed even faster. Love it!
Response from Pettable ESA· May 8, 2025
Hi Mari, Thank you so much for your kind words! We're so glad to hear that Dr. Aubrey provided you with attentive and supportive care throughout both your initial ESA process and your renewal. It’s wonderful to know everything went smoothly and quickly as it is exactly the kind of experience we aim to provide! Thank you for choosing Pettable!
Diane M.
Posted
Perfect. Got all 3 of my pups accepted w no fees. Fast and perfect.
Response from Pettable ESA· May 8, 2025
That’s fantastic to hear, Diane! We're so glad all three of your pups were accepted with no fees and that the process was fast and smooth for you. Thanks for trusting us to help with your ESA needs. Thank you for choosing Pettable!
Stefanee M.
Posted
The process of setting up my appointment was very easy and I was able to speak with a provider within 2 days. Aubrey Lemire was very helpful in explaining the process of getting the ESA letter and answering any questions I had.
Response from Pettable ESA· May 7, 2025
Hi Stefanee, We're so glad to hear that setting up your appointment was quick and straightforward, and that you were able to connect with a provider so promptly. It's wonderful to know that Aubrey Lemire was helpful in explaining the ESA letter process and addressing all your questions—clear communication and compassionate support are what we strive for. Thank you for choosing Pettable!
Amanda H.
Posted
Heather Bisenius has always been very kind and professional to work with. She gets back to you in a timely manner and has always gotten my ESA letter signed and back to me in just a few business days. Highly recommend this service! It's easy to navigate and reasonably priced.
Response from Pettable ESA· May 6, 2025
Hi Amanda, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Heather Bisenius has consistently provided you with kind, professional, and timely support. It's great to know the process has been easy to navigate and fairly priced. We truly aim to make getting an ESA letter as smooth and stress-free as possible. Thank you for choosing Pettable!
Xueyin
Posted
Kya Miller was very responsive. The instructions were clear and I was able to connect with her and get my letter renewed in short time.
Response from Pettable ESA· May 6, 2025
Hi Xueyin, Thank you so much for your feedback! We're thrilled to hear that Kya Miller was responsive and that the instructions provided made your renewal process smooth and efficient. It’s wonderful that you were able to connect with her quickly and get your ESA letter renewed without delay. Providing clear guidance and timely support is exactly what we strive for. Thank you for choosing Pettable!
Debbie D.
Posted
Very easy renewal process and the Doctor Paul was so nice and professional! Love this service will recommend to many!
Response from Pettable ESA· May 5, 2025
Hi Debbie, Thank you so much for your kind words! We're so glad to hear that your renewal process was easy and that Dr. Paul provided you with a positive, professional experience. We understand how important it is for the ESA process to feel smooth and supportive, and it's wonderful to know we delivered that for you. Your recommendation means a lot to us, and we’re so grateful you chose Pettable for your ESA needs. If you ever have any questions or need assistance in the future, we’re always here to help. Thank you again for choosing Pettable!
