Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Tiffany
Posted
Michelle Stark is amazing. I just love Pettable.
Response from Pettable ESA· Dec 2, 2025
Hi Tiffany, Thank you for allowing Pettable to assist you and your companion! We’re delighted to hear that Michelle Stark made such a great impression and that you’re loving your experience with Pettable. Your feedback encourages us to continue delivering outstanding ESA support. Sincerely, The Pettable Team
Sunil J.
Posted
It was super easy to schedule and a fairly easy process to get my ESA renewed. Hassle free!
Response from Pettable ESA· Dec 2, 2025
Hi Sunil, We’re so glad the renewal process was straightforward and stress-free. Your feedback motivates our team to continue making ESA renewals quick and easy for everyone. Thank you for trusting Pettable for your ESA needs! Best regards, The Pettable Team
Simon
Posted
Good experience with Pettable. Kya Miller, LICSW, LCSW was professional, understanding, and very knowledgeable! I loved chatting with her and benefited from her services!
Response from Pettable ESA· Nov 26, 2025
Hi Simon, Thank you so much for sharing your experience! We're delighted to hear that your time with Kya Miller was so positive. She is truly dedicated to providing compassionate, professional support, and we're glad you felt understood and benefited from your conversation with her. We appreciate you taking the time to share your feedback! Thank you for trusting Pettable for your ESA needs.
Kristin J.
Posted
Will use again.
Response from Pettable ESA· Nov 26, 2025
Hi Kristin, Thank you for the wonderful feedback! We're so glad to hear that you found Pettable worth it and plan to use our services again. We're always here to make the process smooth and supportive whenever you need us. Thank you for trusting Pettable for your ESA needs!
breanna M.
Posted
Heather made renewal so easy and uncomplicated. She's always so helpful. I really appreciate her.
Response from Pettable ESA· Nov 26, 2025
Hi Breanna, Thank you so much for sharing your kind words! We're thrilled to hear that Heather made your renewal process smooth and stress-free. She’s truly dedicated to supporting our clients, and your appreciation means a lot. We’re grateful you chose to return to Pettable and that Heather was able to make things easy for you once again. Thank you for choosing Pettable!
Joao S.
Posted
Yesterday I applied for a new lease, and because I have a cat, the fees the building was asking for were honestly ridiculous... a huge non-refundable pet charge plus $20 every month. It just didn’t make sense, so I decided to look for another solution and came across Pettable. They got back to me super fast, walked me through everything, and issued my letter right after our call. The whole process was smooth, easy, and way quicker than I expected. Thanks to them, my landlord accepted my cat with no extra fees at all. Really grateful for how seamless the experience was. Highly recommend!
Response from Pettable ESA· Nov 26, 2025
Hi Joao, Thank you so much for sharing your experience! We’re thrilled to hear that Pettable helped you avoid those hefty pet fees and made the leasing process much more affordable and stress-free. It’s wonderful that everything moved quickly and smoothly for you, from the initial walkthrough to receiving your letter right after your call. We’re glad your landlord accepted the documentation without issue, and we're grateful you chose us to support you and your cat. Your recommendation truly means a lot! Thank you for trusting Pettable for your ESA needs!
Nicholas H.
Posted
Easiest renewal process in America!
Response from Pettable ESA· Nov 26, 2025
Hi Nicholas, Thank you for the amazing feedback! We're so glad to hear that your renewal process felt like the easiest in America — that’s exactly the experience we work hard to deliver. We truly appreciate you taking a moment to share your thoughts with us! Thank you for trusting Pettable for your ESA needs!
alexis W.
Posted
Kya Miller, LICSW, LCSW was great!!! Would highly recommend.
Response from Pettable ESA· Nov 26, 2025
Hi Alexis, Thank you so much for your kind words! We’re thrilled to hear that Kya was able to provide you with such a positive experience. Your recommendation means a lot to us, and we’re grateful for the trust you’ve placed in Pettable. Thank you for trusting Pettable for your ESA needs!
