Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Greenlee
Posted
Very quick and easy
Response from Pettable ESA· Jul 29, 2026
Hi Greenlee, Thank you so much for sharing your experience! We’re delighted to hear that you found the process very quick and easy. We truly appreciate you taking the time to share your kind feedback. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Miss. C.
Posted
I recently worked with Kya Miller, LICSW, to secure an Emotional Support Animal (ESA) letter for my cat, Meowry, and I cannot recommend her highly enough. From start to finish, the entire evaluation process was completely seamless and stress-free. Kya is incredibly personable, warm, and friendly. She immediately put me at ease during our consultation, creating a safe and validating space to discuss my mental health needs. It is clear that she is highly knowledgeable and deeply understands the therapeutic value that animals bring to our lives. She guided me through the legal and clinical frameworks of the ESA process with absolute professionalism while maintaining a deeply empathetic approach. If you are looking for a licensed professional who is both an expert in her field and genuinely cares about her clients' well-being, look no further than Kya Miller. She made a massive difference for Meowry and me!
Response from Pettable ESA· Jul 29, 2026
Hi Cheri, Thank you so much for sharing your thoughtful and heartfelt experience! We’re thrilled to hear that Kya provided such a warm, compassionate, and professional experience while helping you obtain an ESA letter for Meowry. Creating a safe, supportive environment where our clients feel heard and understood is exactly what we strive for. It’s wonderful to know that Kya’s expertise, empathy, and clear guidance made the process seamless and stress-free for you. Knowing that she made such a meaningful difference for both you and Meowry truly means the world to us. We sincerely appreciate your glowing recommendation and thank you for taking the time to share your experience. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Dale
Posted
Kya Miller was amazing to work with. She listen and was empathic to my situation and answers to the questions asked. I would highly recommend her for the right help you might need!
Response from Pettable ESA· Jul 28, 2026
Hi Dale, Thank you so much for sharing your experience! We’re delighted to hear that Kya was amazing to work with and that she took the time to listen, understand your situation, and thoughtfully answer your questions. Providing compassionate and supportive care is exactly what we strive for, and we truly appreciate your recommendation of Kya. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Daphne C.
Posted
I’ve been working with Wendy Wright, NP for over two years and she has been wonderful. The service is always quick and the communication is clear. Pettable makes everything simple and stress‑free, and I truly appreciate the professionalism and care they provide.
Response from Pettable ESA· Jul 27, 2026
Hi Daphne, Thank you so much for sharing your experience! We’re delighted to hear that Wendy Wright, NP has been such a wonderful provider over the past two years. It means a great deal to know that you’ve consistently received quick service, clear communication, and thoughtful care. We truly appreciate your continued trust in Pettable and your kind words about the professionalism and support we provide. We’re so glad to have you with us! Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
Jevigoth
Posted
Pettable is a quick, easy to use platform that was able to connect me with a provider for my babies to be registered in WA state. When I missed my appointment due to an issue with my phone shutting off (leading me to purchase a new device), I was able to message both the provider and Pettable support regarding the issue and the new urgency that missing my appointment caused my timeline for my apartment application. Pettable support was able to help get me scheduled with a new provider with a 24hr turnaround to help me with my situation. The provider handling my appt was very helpful by making me feel understood and listened to as I discussed my situation and experiences for my ESA. I was comfortable and felt at ease during my process and im sure other people will also. Will recommend to my family or friends in need of ESA support through Pettable.
Response from Pettable ESA· Jul 27, 2026
Hi Jevigoth, Thank you so much for sharing your detailed experience! We’re delighted to hear that Pettable was able to help you get back on track after the unexpected issue with your phone and missed appointment. We understand how stressful it can be when you’re working with a tight timeline for an apartment application, so we’re glad our support team could help arrange a new appointment with a quick turnaround. It’s also wonderful to know that your provider made you feel understood, heard, and comfortable while discussing your situation and experiences. Creating a supportive and reassuring experience is exactly what we strive for. We truly appreciate your recommendation and your kind words. Thank you for trusting Pettable to support you and your beloved pets! Warm regards, The Pettable Team
Paul W.
Posted
The entire process was professional and efficient. I connected very well with my LMFT and will recommend Pettable ESA to anyone who needs ESA services.
Response from Pettable ESA· Jul 27, 2026
Hi Paul, Thank you so much for sharing your experience! We’re delighted to hear that you found the entire process professional and efficient, and that you connected so well with your LMFT. Providing a supportive and positive experience is exactly what we strive for, and we truly appreciate your recommendation to others seeking ESA services. Thank you for taking the time to share your kind feedback! Warm regards, The Pettable Team
Kat H.
Posted
Pettable ESA's website was easy to navigate. I was able to speak to a professional almost immediately. Kya Miller was very professional over the phone and she made me feel at ease. The letter arrived the same day, which I am super grateful for, and was very detailed with great information for my future landlord. I highly recommend this service.
Response from Pettable ESA· Jul 27, 2026
Hi Kat, Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you found the Pettable ESA website easy to navigate and that you were able to connect with a professional so quickly. We’re especially glad to hear that Kya made you feel comfortable and at ease throughout your conversation. It’s wonderful to know that you received your letter the same day and that it provided the detailed information you needed for your future landlord. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
B.G.
Posted
Quick, easy, painless way to get my ESA letters. I have gotten two over the past few years. Kya Miller, LICSW, LCSW, helped me both times. She is wonderful. She asks great questions and has provided letters quickly. I fully recommend her.
Response from Pettable ESA· Jul 27, 2026
Hi B.G., Thank you so much for sharing your experience! We’re thrilled to hear that you’ve found the process quick, easy, and stress-free, and that Kya has been able to support you both times you’ve used Pettable. It’s wonderful to know that Kya asks thoughtful questions and has consistently provided your letters quickly. We truly appreciate your continued trust and your recommendation of Kya! Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
