Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
RJM
Posted
Love the video and then the written lessons.
Response from Pettable ESA· Feb 6, 2025
Hi RJM, Thank you for your feedback! We're so glad to hear that you enjoyed the combination of video and written lessons. Our goal is to provide resources that are both engaging and informative, so it's great to know that this format worked well for you. If you have any suggestions or need further assistance, feel free to reach out. We're always here to help! 😊
Naomi R. F.
Posted
I was expecting intrusive questions from a cold and disinterested person, but I am grateful to have had the opposite experience from what I was expecting. Thank you Kya Miller (LICSW, LCSW) for your help and compassion, you made a difficult time so much easier!
Response from Pettable ESA· Feb 5, 2025
That’s so wonderful to hear, Naomi! We know that discussing personal matters can sometimes feel daunting, so we’re truly glad that Kya Miller provided the compassionate and supportive experience you deserved. Your comfort and well-being are our top priorities, and we’re honored to have been able to make this process easier for you. Thank you for sharing your experience, and we’re always here for any support you may need in the future! 💙
Morowa
Posted
Excellent service. Fast and efficient. Thank you.
Response from Pettable ESA· Feb 5, 2025
Thank you for your kind words, Morowa! We're so glad you found our service fast and efficient. If you ever need anything in the future, we're always here to help. Thank you for choosing Pettable!
Eric H.
Posted
Great quick service with great communication when it comes to appointments.
Response from Pettable ESA· Feb 5, 2025
We truly appreciate your feedback, Eric! We're glad you found our service quick and that our communication made scheduling easy. If you ever need assistance again, we're here for you! Thank you for choosing Pettable!
Jonathan B.
Posted
Great experience. I would definitely recommend! Kya Miller LICSW, LCS was easy to talk to and helped me out a lot. Thank you so much - 02/03/2025
Response from Pettable ESA· Feb 5, 2025
Hi Jonathan, Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your experience with Kya Miller was great and that she was easy to talk to while providing you with the help you needed. It’s our goal to ensure that every client feels supported and understood throughout the process, and it sounds like Kya truly delivered on that promise. Your recommendation means a lot to us, and we're honored that you chose Pettable for your ESA needs. Thank you again for your kind words and for trusting us to be a part of your journey. Thank you for trusting Pettable with your ESA needs!
Zena H.
Posted
I was incredibly nervous about the process of getting my 2 pets approved to be ESAs but the process went smoothly and I am so happy with the care I received!
Response from Pettable ESA· Feb 3, 2025
That’s wonderful to hear, Zena! We know how nerve-wracking the process can feel, and we’re so glad we could make it smooth and stress-free for you. Your pets are lucky to have you, and we’re happy we could help ensure they can stay by your side as ESAs. If you ever need anything in the future, don’t hesitate to reach out. 😊
Katie V.
Posted
It was a quick and concise process. With my history it was clear I should have done this years ago, it would have saved me so much time while house hunting.
Response from Pettable ESA· Feb 3, 2025
Hi Katie, Thank you so much for trusting Pettable to assist you in obtaining your ESA letter. We’re thrilled to hear that you found the process quick and concise! It’s always our goal to make the experience as seamless and stress-free as possible, especially when it comes to something as important as securing housing with your emotional support animal. We completely understand how much time and effort house hunting can take, and we’re so glad that our service could help make things easier for you. If there’s ever anything else we can do to support you in the future, please don’t hesitate to reach out. Wishing you and your ESA the very best in your new home!
Noely G.
Posted
My physician Tasha Holland-Kornegay made this experience the best! She was so sweet and always helpful. Anytime I reached out she was there. This process was also very easy.
Response from Pettable ESA· Feb 3, 2025
Hi Noely, Thank you so much for your kind words! We’re absolutely delighted to hear that Dr. Tasha Holland-Kornegay made your experience the best. She is truly dedicated to providing compassionate and helpful support, and we’re so glad she was there for you whenever you needed assistance. We also appreciate you highlighting how easy the process was for you! Making this journey as smooth and stress-free as possible is always our priority. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help. Wishing you and your ESA all the best!
