Excellent
6,350 reviews
Pettable ESAHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Christian E.
Posted
Aubrey Lemire assisted me with my ESA documentation and has been super helpful and understanding of my needs throughout the entire process.
Response from Pettable ESA· Mar 17, 2025
Hi Christian, Thank you for sharing your experience! We're glad to hear that Aubrey Lemire provided helpful and understanding support throughout your ESA documentation process. Your satisfaction and peace of mind are our top priorities! Once again, thank you for choosing Pettable!
Jillian
Posted
Kya Miller helped me through the process of getting my ESA documents for my dogs. She is compassionate, kind, and a great listener. Highly recommended her!
Response from Pettable ESA· Mar 14, 2025
Thank you for sharing your experience, Jillian! We're so glad to hear that Kya Miller provided you with the compassionate and attentive support you needed throughout the ESA process. She truly goes above and beyond to ensure a smooth and comfortable experience for our clients. Your recommendation means a lot, and we’re happy that your dogs are officially recognized as emotional support animals. If you ever need assistance in the future, don’t hesitate to reach out. Thank you for trusting Pettable!
Jenn
Posted
I’ve had so much anxiety about getting my dogs certified to be emotional support animals because of the hoops that you sometimes have to jump through. Pettable made it easy and didn’t give me anxiety at all! The process was timely and helped me get them certified before moving again.
Response from Pettable ESA· Mar 14, 2025
Hi Jenn, We're so happy to hear that Pettable helped ease your anxiety and made the ESA certification process smooth and stress-free! We understand how overwhelming it can feel to navigate these requirements, especially when moving, and we're glad we could provide a simple and efficient experience for you. Your peace of mind is our priority, and we’re thrilled that your dogs are now officially recognized as emotional support animals. If you ever need assistance in the future, we’re here to help. Thank you for trusting Pettable with your ESA needs!
Daria K.
Posted
Quickly, professional, great. Everything was amazing—truly the best service! I don’t usually leave comments, but I couldn’t pass up the chance to do so this time.
Response from Pettable ESA· Mar 14, 2025
Hi Daria, Thank you for your kind words! We're thrilled to hear that you had such a great experience with our service. Providing a quick, professional, and seamless process is what we strive for, and it means a lot that you took the time to share your feedback. We truly appreciate your trust in Pettable and are always here to help if you need anything in the future!
Evan
Posted
Aubrey made the process smooth and easy, appreciate the help!
Response from Pettable ESA· Mar 13, 2025
Hi Evan, We’re so glad to hear that Aubrey made the process smooth and easy for you! Our team is dedicated to providing professional, compassionate, and efficient support, so it’s wonderful to know that you had a positive experience. Ensuring that our customers feel supported throughout the ESA process is our top priority, and we truly appreciate your trust in us. If you ever need any further assistance, please don’t hesitate to reach out. We are always here to help! Thank you for choosing Pettable!
Red W.
Posted
The appointment was very quick and simple, asking all of the most necessary questions with effective explanation of the process! My provider was very cordial and kind, a very stress-less experience!
Response from Pettable ESA· Mar 13, 2025
Hi Red, Thank you for choosing Pettable for your ESA needs! We’re so happy to hear that your appointment was quick, simple, and stress-free. Our goal is to make the process as smooth as possible while ensuring you receive the support and information you need. It’s wonderful to know that your provider was kind and that you felt at ease throughout the experience. Your feedback means a lot to us, and we appreciate you taking the time to share it! If you ever need any further assistance, have questions, or require future renewals, we’re always here to help. Wishing you and your ESA all the best!
Guest
Posted
A thoughtful and efficient experience
Response from Pettable ESA· Mar 13, 2025
Hi Guest, We’re so glad to hear that you had a thoughtful and efficient experience. Providing a seamless and supportive process for our customers is always our top priority. If you ever need any assistance in the future, please don’t hesitate to reach out. Thank you for trusting Pettable for your ESA needs!
Colleen O.
Posted
The process was easy and efficient. Good questions were asked to verify the need for emotional support from my fur babies. I felt understood and supported.
Response from Pettable ESA· Mar 13, 2025
Hi Colleen, Thank you for choosing Pettable for your ESA needs! We're so happy to hear that you found the process easy and efficient. Ensuring that our customers feel understood and supported is our top priority, and we appreciate you sharing your experience. If you ever need any further assistance, we’re always here to help. Wishing you and your fur babies all the best!
