Average
21 reviews
PetPartnersHonesty, pricing, process and quality scores appear once 5 customers have rated them.
PetPartners Inc., a licensed agency, administers pet insurance underwritten by Independence American Insurance Company. Customizable coverage allows you to create a pet insurance plan to meet your pet's individual needs without going over your budget. 1. Start by choosing from accident and illness coverage or accident only. 2. Further customize your plan by adding coverage for hereditary conditions, exams, final respects and wellness care. 3. Then choose your own deductible, coinsurance and annual limit to complete your unique plan! Get your free quote today - https://www.petpartners.com/enroll *Policyholders enjoy access to the 24/7 Vet Helpline. Call or chat with licensed veterinary professionals to get your pet health questions answered directly from your phone. Learn more - https://www.petpartners.com/24-7-vet-helpline*Policyholders can also manage pet health with the TailTrax app! Keep track of your pet's health records, access your pet insurance documents, submit a pet insurance claim, join the pet community in your neighborhood and much more! Learn more - https://www.petpartners.com/tailtrax
PetPartners (petpartners.com) has 21 customer reviews on Rated Honest, with an average rating of 3.0 out of 5.
Showing 10 reviews with 5 stars · Clear filters
Nancy M.
Posted
For the second time PetPartners came through in record time with pain-free reimbursement of an expensive medical procedure for Bogie. It is reassuring to know we don't have the extra stress of "can we afford it?" if something happens to our girl.
Response from PetPartners· May 24, 2021
Nancy, we hope Bogie is recovering well and appreciate your fantastic review!
Keith
Posted
Pet Partners is truly the best pet insurer you can find. Our Cairn Puppy Mill Rescue girl was recently diagnosed with cancer and we have and will continue to incur significant expenses for her care. Pet Partners has been compassionate, transparent, highly responsive, and true to their word. Each claim was completed and reimbursed within a week of submission. Knowing they will be there to help us through this difficult time is an enormous comfort and will enable us to give her the best possible chance at survival. I've had policies with two other insurers in the past. In the few instances where I had to submit claims, they were always challenged or denied on the first attempt, required additional information, and took months to resolve. I felt their cumbersome procedures were intentionally designed so that claimants would give up and not pursue reimbursement.
Response from PetPartners· May 7, 2021
Thank you for the great review Keith! We are glad to hear that we've been able to help you and your pup through such a difficult time, and we hope that she is back to feeling her best soon.
