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1,023 reviews
PetLinkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 786 reviews with 5 stars · Clear filters
Lynn T.
Posted
Alexa at customer service was helpful and told me how and exactly what I needed to do for my new dog who was chipped but not registered. I appreciated her patience and time with me.
Response from PetLink· Apr 2, 2026
Hi Lynn, thank you for the great review! We're so happy we could assist you. We wish you and your pup the best :) Thank you, The PetLink Team
Richard S.
Posted
Easy to use sight
Response from PetLink· Apr 1, 2026
Hi Richard, thank you for the nice review! We wish you and your pets the best :) Thank you, The PetLink Team
Christina K.
Posted
Amazingly fast service and so efficient. I emailed about a question and they not only answered it, but updated the information for me right way.
Response from PetLink· Apr 1, 2026
Hi Christina, thank you for the great review! We pride ourselves on fast and efficient customer service. If you ever need us, we are always here to help :) Thank you, The PetLink Team
customer
Posted
We love knowing that our pet is chipped and can be identified if lost. I love the personalized collars.
Response from PetLink· Apr 1, 2026
Hi there, thank you for the sweet review! We are so happy to protect your pets with our microchips and visual ID. :) Thank you, The PetLink Team
Sandra L.
Posted
Not much has happened thank heaven. We ordered a tag and it came quickly. I haven't lost a pet so I have no idea how you all work. I am hoping nothing happens so all I have to do is pay you each year for the service. Thanks for asking and hope we never have to call you about a lost puppy!
Response from PetLink· Mar 31, 2026
Hi Sandra, thank you for the kind review! We also hope that you never have to use our service, but if you do, just know we're a quick call or email away! You can call our call center at 1-877-738-5465 for lost/found pet calls 24/7. For any additional help, you can also email us at [email protected]. We wish you and your pets the best :) Thank you, The PetLink Team
David
Posted
Awesome good to go
Response from PetLink· Mar 31, 2026
Hi David, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Donna K.
Posted
It was easy to use and order.
Response from PetLink· Mar 30, 2026
Hi Donna, thank you for the review! We wish you and your pets the best. :) Thank you, The PetLink Team
PBruno
Posted
I have had great experience with PetLink, now with two pets. After the first dog passed, I registered my new rescue - so easy, and reasonable cost. I hope I never actually need to utilize PetLink to retrieve my dog, but I am comforted knowing that PetLink tags are on both his collar and his harness.
Response from PetLink· Mar 30, 2026
Hi PBruno, thank you for the kind review! We proud to keep your peace of mind with any pet you have :) Thank you, The PetLink Team
