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1,023 reviews
PetLinkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 19 reviews with 2 stars · Clear filters
Linda C.
Posted
It is impossible to reach PetLink.net either by phone or email. After a few tiring, frustrating tries to get in touch after waiting a very LONG time I still am unable to reach them. Received an email stating my membership was now inactive but all my paperwork shows there is never another new registration fee at any time. Come on now! Get your business in order!
Mona Saymeh S.
Posted
I also paid for my microchip at my vet office and your site would not allow me to register without paying a $45 fee (or $20 yearly). I saw another reviewer say you could use 24petsmart (it's actually 24petwatch) and that is what I did. The fact that I had to get annoyed and couldn't register my chip AFTER I paid and had to look through reviews to see what other people did is enough to leave a bad review. If there is a trick to registering prepaid chips, that should probably be given at the time of purchase (or even give direction on the website). I will be calling my vet in the morning to inform them of my frustrating experience as well.
Debra
Posted
I ordered merchandise was given a confirmation number never received merchandise email petlink no response then received email stated sorry for the confusion but manufacturers said they had shipped so they were processing my cc. Never received merchandise so I had to go to my bank to stop payment. Still have tried to contact petlink to resolve the issue as I really wanted the shirts I ordered.
Response from PetLink· Jan 10, 2019
Hi Debra, we're sorry about your experience. A representative will be contacting you privately to solve this issue.
