Great
1,023 reviews
PetLinkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 786 reviews with 5 stars · Clear filters
Gloria M.
Posted
I love the shirt I ordered.
Response from PetLink· Jun 1, 2026
Hi Gloria, thank you so much for the great review! Our shirts are so fun. we're glad you love it. We wish you the best :) Thank you, The PetLink Team
Douglas O.
Posted
Simple, trust worthy, peace of mind
Response from PetLink· May 29, 2026
Hi Douglas, thank you for the great review! We hope that you never have to use our service, but if you do, we're here to support you! We wish you and your pets the best :) Thank you, The PetLink Team
Valerie C.
Posted
Easy to use the GPS and has nice features. It is really reliable in tracking me and Lilo. When we are together or apart. I love the energy savings mode. I have created one in all of the places she spends time in and that saves battery life. I had it for over a year great product. I got it because we had recently adopted her and we were traveling with her and I wanted a way to track her if she got loose.
Response from PetLink· May 28, 2026
Hi Valerie, thank you for the great review! We wish you and your pet the best with our GPS :) Thank you, The PetLink Team
Wendy L.
Posted
I am a new customer. We inherited a dog from a dear friend who passed, and the customer service made switching all her information seamless.
Response from PetLink· Jun 1, 2026
Hi Wendy, thank you for the great review! We pride ourselves on our customer service and are always here to help when you need it. We're deeply sorry about your friend, but we're happy yo have passed her dog into your hands successfully. We wish you and your dog the best :) Thank you, The PetLink Team
Jackie W.
Posted
I am new to PetLink, with a new cat. So far the account setup and customer service has been excellent!
Response from PetLink· May 26, 2026
Hi Jackie, thanks for the great review! We're always here if you need us, especially if you have an account issue. We wish you and your pets the best :) Thank you, The PetLink Team
Kim E.
Posted
I had issues on adding another dog to my account. I sent an email asking for help and it said it could take up to 48 hours for someone to contact me. Within hours I had contact from Michelle, who added a picture of my first dog and then inputted my other dogs information. Service is awesome! Thank you again for all the help
Response from PetLink· May 26, 2026
Hi Kim, thanks so much for the wonderful review! Our customer service is very fast, and they are always here to help you. You can always reach out if you have additional questions. Thank you, The PetLink Team
TL
Posted
The collar I ordered came quickly and engraved very nicely and easy to put on my cat.
Response from PetLink· May 26, 2026
Hi there, thank you for the great review! We're so happy you love the collar and we wish you and your cat the best :) Thank you, The PetLink Team
Lisa
Posted
The dog tag I ordered is exactly what I received. It had my dog's name in big bold letters and the chip id # on the other side. Easy to order and very little time until I received it in the mail.
Response from PetLink· May 26, 2026
Hi Lisa, thank you for the awesome review! Enjoy your new tag and we wish you and your pets the best :) Thank you, The PetLink Team
