Great
1,023 reviews
PetLinkHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Rated Honest, with an average rating of 4.3 out of 5.
Showing 60 reviews with 4 stars · Clear filters
Linda J.
Posted
Very fast service with correct info. only problem was the collar was a bit bulky and stiff and used plastic instead of metal on adjustment material so more bulky. The other collars are fine and like the bells.
Mark M.
Posted
Good service. Good price. Good support with the microchip also.
RJ
Posted
everything went smooth could track my package that is what I like
Loretta T.
Posted
I had trouble signing into my account, asked for help, they got back to me, ordered a new tag. Thank you
Response from PetLink· Jul 6, 2026
Hi Loretta, thank you for the great review! We are thrilled we could assist you in a timely manner. We wish you and your pets the best :) Thank you, The PetLink Team
Melissa F.
Posted
I have 3 different gps trackers on my dogs. Although I like Petlink better than Fi, it's still not as good as Tractive. The battery does not last as long. What I do like is the velcro band for attaching to the collar (but my dogs are short haired -- I don't know how it would do on a fluffy dog whose fur would get caught. I've had this gps for about a month, and it has given me 1 false notification stating that my dog had left and he had not. I get them quite often with Fi.
Irish Setter M.
Posted
Thank you for the ease of placing an order. Only recommendation would be once we gave a particular pet's microchip #, it would be easier to have a link to it and just be able to confirm that the microchip number is correct. Just a suggestion especially with technology today.
Response from PetLink· Jun 17, 2026
Hi there, thank you for the inquiry! We'll look into this - we wish you and your pets the best! Thank you, The PetLink Team
Storage S.
Posted
When I first tried to order my pets' tags, the checkout page wouldn't let me enter the coupon code from the email. (I re-checked and re-entered it many times, changed letter case, etc. Still requested "valid" code.) More than 24 hours later, it worked as stated and I could place my order.
Response from PetLink· Jun 17, 2026
Hi there, sorry about that! it was a glitch we were having and fixed ASAP, we apologize for the inconvenience. We hope you like your treats from the store! Thank you, The PetLink Team
Randy
Posted
Kind of long wait for the products but good service and we love the collars.
Response from PetLink· Jun 5, 2026
Hi Randy, thanks for the great review! We apologize for the long wait, but happy that you received and like your collars :) Thank you, The PetLink Team
