PETKITReviews of petkit.com

Pet Stores
657 Brea Canyon Rd, #5, Walnut, California

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3.5

Average

347 reviews

PETKIT3.5Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About PETKIT

PETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram

PETKIT (petkit.com) has 347 customer reviews on Rated Honest, with an average rating of 3.5 out of 5.

Also known as: petkit.com
Website: petkit.com
Category: Pet Stores
Location: Walnut, California
Listed on Rated Honest: 2026

PETKIT reviews

Showing 197 reviews with 5 stars · Clear filters

Amy D.
Posted Sep 21, 2026
Ordering was easy and I had no problems
Ordering was easy and I had no problems
Maral G.
Posted Sep 19, 2026
The response to my email was prompt
The response to my email was prompt. I really appreciate the help I received from Leo and I thank him for resolving my issue so fast.
Response from PETKIT· Sep 22, 2026
Hi Maral, Thank you for your kind feedback! We’re glad our team was able to assist you and resolve your issue promptly. We truly appreciate your trust and support of PETKIT! – The PETKIT Team
LIDA P.
Posted Sep 18, 2026
Rating
Easy to order received quickly
Patsy W.
Posted Sep 18, 2026
Best litter ever
Best litter ever. I have 8 cats. All rescues and this product works for this household. 2 robo litter boxes and 4 open litter boxes and the cats all can go outside unless weather is threatening.
Response from PETKIT· Sep 22, 2026
Hi Patsy, Thank you so much for your wonderful feedback! We’re delighted that PETKIT has been a great fit for your household. We truly appreciate your trust and support! – The PETKIT Team
Rinda G.
Posted Sep 18, 2026
PETKIT max pro2
Love the auto litter box and all the different settings you can use to meet your pets needs. I like the free trial of the subscription but would be nice if video playback was included without a subscription. Shipping was fast and litter box was packed well. Easy to assemble too!
Response from PETKIT· Sep 22, 2026
Hi Rinda, Thank you for your thoughtful feedback! We’re glad you’re enjoying your PETKIT experience and appreciate your kind words about the product and delivery. We also appreciate your suggestion regarding video playback and will share your feedback with our team. – The PETKIT Team
LAURA J.
Posted Sep 17, 2026
I love this unit
I love this unit. My cats went in it immediately, I used litter that was from thier old box and they took to it right away. What a lifesaver, no mess, no stained floor, no extra cleanup, no dust everywhere and no orders, what a great find!!!!!!!
Response from PETKIT· Sep 22, 2026
Hi Laura, Thank you so much for your wonderful feedback! We’re thrilled to know that you and your cats are enjoying your PETKIT experience. We truly appreciate your trust and support! – The PETKIT Team
Chris B.
Posted Sep 15, 2026
They got back to me quickly and…
They got back to me quickly and answered my questions perfectly!
Response from PETKIT· Sep 22, 2026
Hi Chris, Thank you for your kind feedback! We’re glad our team was able to assist you promptly and provide the information you needed. We truly appreciate your support of PETKIT! – The PETKIT Team
Heather E.
Posted Sep 14, 2026
Just over all happy with the product.
Just over all happy with the product.

PETKITReviews of petkit.com

Rating breakdown

What customers rate

About PETKIT

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PETKITReviews of petkit.com

Rating breakdown

What customers rate

PETKIT reviews

Ordering was easy and I had no problems

The response to my email was prompt

Rating

Best litter ever

PETKIT max pro2

I love this unit

They got back to me quickly and…

Just over all happy with the product.

About PETKIT

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

Blackwater Aquatics

PETKIT reviews

Ordering was easy and I had no problems

The response to my email was prompt

Rating

Best litter ever

PETKIT max pro2

I love this unit

They got back to me quickly and…

Just over all happy with the product.