MARY LOU BANDEL My name is MARY LOU B.
Posted
I wanted a 3/8 "collar for my Mini…
I wanted a 3/8 "collar for my Mini Dachshund. She has a 10" neck. I received a 3/4" collar. I looked back at the chart and it is not clear about the width.

Excellent
57,206 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 1,957 reviews with 2 stars · Clear filters
MARY LOU BANDEL My name is MARY LOU B.
Posted
I wanted a 3/8 "collar for my Mini Dachshund. She has a 10" neck. I received a 3/4" collar. I looked back at the chart and it is not clear about the width.
SHARON
Posted
A good place to go if you are looking for food of a different variety. I had issues with receiving food not as described on website. Apparently formula was changed but website not updated to reflect that. Usually no big deal unless you have an allergic pet. My main disappointment is my inability to cancel an auto shipment! The website will not let you do it. My food choice is even discontinued and Petflow replaced it with another variety that I don't want and I still can't discontinue it via the website! So, I will be making a call, but this is inexcusable to me.
Leslie W.
Posted
Possibly the worst mobile device support I’ve seen in online retail. IMPROVE YOUR WEBSITE!!!!
RYLI D.
Posted
Needed to arrive sooner
Jay
Posted
Product still being waited for after 2 weeks. Website showed in stock but now we are told out of stock with no certain date when you will have stock!
ROBERT B.
Posted
Your customer service department was very rude. I will not buy from again.
JANE H.
Posted
Too long to get a human to answer the phone to take my order.
B. R.
Posted
Slow shipping. Shipped supplies to friend caring for bottle baby kittens. Took almost a week for shipment to arrive. There are other companies that would have had it there in 2 days and free shipping...won’t make mistake twice.