Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Judy
Posted
But my first order was 2 cases of Wellness Senior dog food, 12 cans to a case. Very upset to find 10 or the 24 cans were dented, a few were pretty bad. Probably caused by FedEx, but the box was too light weight.
terri
Posted
I have been a customer for a few months now and i am very pleased with the product and fast shipment however the prices are pricier then expected
Gayle
Posted
The laser lights I bought for the cats also have the dog going crazy.. The cat toy I purchased the cats like but they've already tore off the shiney strips... the dog toy I should have ordered the smaller one because my dogs are small and I didnt realize they were that big around but the dog loves it! Its the weiner dog toy..with squeeker.. The lights are wonderful for the dogs collars so they can be seen at night! Prices are fantastic! I will order again in the future!
Heather
Posted
The recent problem I had with the website not actually deleting a bag of dog food I didn't want was resolved. I called when I received the dog food and explained . The representative was quick to suggest a return address shipping label which he emailed me. I relinquished tr dog food to FedEx two days later. The animals at my house are healthy (I have a 16 year old PUPPY) partially thanks to the high quality of food I'm able to order from Petflow. I mostly bike and bus so 50 pounds of food would be arduous. Merci beau coup
noelle
Posted
Great service. It would be helpful to send out a reminder email BEFORE being charged.
Ramona
Posted
This is my first time trying Evo and have heard so many positive things about this product, the ordering, shipping and receiving process was easy! Just bummed that my cat won't eat the food and now I have 2 full cases of this great quality food and not sure what to do...
Kristina
Posted
I sometimes find my orders are messed up. I delete things off of the standing order but the still get the item. Overall though I am happy with the site!
PaisleyPup
Posted
I love not having to remember to order dog food! This service was meant for people like me. My only disappointment is that I have not been able to edit my repeat order after the email announcing it would ship "soon". The website appeared to let me try, but froze up and did assorted unhelpful things. But I'd definitely recommend it to a friend!
