Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 3,061 reviews with 3 stars · Clear filters
DEBORAH P.
Posted
This product is excellent I believe for my dogs and they love it. This is, however the second time I have had a bag ripped open when it arrived and food in the box and not the bag. Don’t know if this is a problem at the packing end or the delivery end. Wish it wouldn’t happen again.
CINDY F.
Posted
I disappointed in the way my packages where sent to me! For example when you sent my case of dog food it was put in box that could have fit 4cases instead of 1 the rest was filed with packing papers to make it weigh more to charge more
Brian A.
Posted
Reasonably effective but annoyingly disorganized. Looking for alternatives
RANDY H.
Posted
We needed a shipping kennel (Large) a bed for the kennel a toy, a small bed, and dog food. All that got shipped was the dog food, toy and small bed. After visiting the Pet Smart store, they had all we needed in stock, although a higher price.
LANETTE W.
Posted
My first order and I was mailed wrong product. When second order can it will be out of date in 5 months. I like to know I have a newer product.
KAREN R.
Posted
Delivery was delayed, and this was not acceptable. I will utilize another company, that can deliver in 2 dayd
DEBORAH C.
Posted
Petflow ran out of dog food in my area so found it in Las Vegas. I got the last 3 bags.
TERRY C.
Posted
Inventory shortage. Put order in and next day they don't have my babies brand. So it's not their fault Purina discontinued the Small Bites. Now we are playing find the food they care for. Sorry couldn't give 5 stars.
