Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
IRENE M.
Posted
Always dependable and helpful when I need help. My dog loves his food.
Response from Petflow· Dec 8, 2025
Thank you for the kind review. We are happy to hear we have been dependable when you need help and that your dog loves the food. We appreciate you being part of the Petflow family.
PATTY H.
Posted
Customer service is awesome!! If I send an email to have my shipment shipped out earlier, they are on it right away!
Response from Petflow· Dec 8, 2025
Thank you for sharing this. We are so glad to hear our team has been helpful when you need to adjust a shipment. We appreciate you being part of the Petflow family.
JVB
Posted
Excellent shipping and good prices
Response from Petflow· Dec 8, 2025
Thank you for the kind review. We are happy to hear your order arrived quickly and that you are pleased with the pricing. We appreciate your support.
ROBIN L.
Posted
Easy to order. Email very accessible Timing of shipment as promised.
Response from Petflow· Dec 8, 2025
Thank you for the great review. We are glad to hear the ordering process was smooth and that your shipment arrived on time. We appreciate you choosing Petflow.
JOANNA MARIE A.
Posted
Always on time and really easy to change order when needed.
Response from Petflow· Dec 8, 2025
Thank you so much for your review. We are glad to hear your orders have been arriving on time and that making changes has been easy. We appreciate you being part of the Petflow community.
Kathy M.
Posted
My package was delivered to an incorrect area and Petflow made good on it. I have been buying $168 dog food every 5 weeks for years.
Response from Petflow· Dec 8, 2025
Thank you for sharing this. I am glad our team was able to help when your package was delivered to the wrong location. We truly appreciate your loyalty over the years and are always here to help if anything comes up with a future order.
Afra Fields G.
Posted
I buy both hip & joint and also skin & coat. The hip / joint ones they smell really good makes me want to try but I know better LOL. Xena likes them also and gets them every couple days. Thanks for a great product!
Response from Petflow· Nov 20, 2025
We are so glad to hear that Xena loves her treats and that they are helping her stay happy and healthy. Thank you for sharing your experience with us.
JOCELYN B.
Posted
It makes it so convenient having my dog food delivered
Response from Petflow· Nov 20, 2025
We love hearing this. We are happy that delivery has made things easier for you and your pup. Thank you for being part of the Petflow family.
