Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 3,198 reviews with 1 star · Clear filters
scott H.
Posted
I have been ordering dog food from you guys for quite some time. I placed an order a couple weeks ago which normally takes 2-3 days, it sat in a warehouse for 4 days and not until I called did anyone realize the problem. I cancelled the order and am seriously thinking about going back to my previous online provider.
Customer
Posted
Ordered over a week ago with no call or email to tell me status of order that still has not been filled
armando
Posted
avoid this website, will cancel your order and not contact you. had to order on amazon.
Mary Sue W.
Posted
I was surprised after you guys called me and I added to my order. When the food came none of he treats I ordered were not in the box.
Linda
Posted
They seemed like just the crunchy shells not the chewy bully sticks that I'm used to. Little dog finished in in 10 minutes.
Luke in N.
Posted
Made my first order with this site a few weeks ago. After a few days, I hadn't received a shipping confirmation, so I called to see what was up. They said my payment had been declined so they canceled my order. I assume I just mistyped my credit card number on the site. Apparently they didn't feel the need to contact me but instead canceled the order with no communication leaving my pets without food unexpectedly. Then when I called to investigate, they were not helpful at all and didn't even apologize. Worst experience with a site I've had in a while.
Noel S.
Posted
Your Pet Corrector is worthless. I wouldn't refer you to a friend.
Gunnyski
Posted
I'm an 80% disabled Veteran. I pay for delivery service. My last order from Petflow consisting of two large packages was left at the base of my steps. I wasn't aware of it's arrival for 24 hours plus although the ticket stated that it was "left at the door". It was in fact, left in plain sight and I'm amazed it wasn't stolen. Petflow provides a comment area on its online delivery notice. I filled it out and have had no response or reason to believe that the problem will be fixed. Fool me once.
