Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
John K.
Posted
Auto ship is easy quick convenient and consistent. Thank you
Response from Petflow· Mar 18, 2026
Thank you! We designed our auto-ship program to make pet care as hassle-free as possible, so it's really wonderful to hear it's delivering on that promise. We appreciate you and your loyalty to Petflow! 🐾
Tiffany Y.
Posted
fast reliable delivery
Response from Petflow· Mar 18, 2026
Thank you for taking the time to leave a review! Fast and reliable delivery is something we work really hard to maintain, and we're so glad it's been a great experience for you. We appreciate your trust in Petflow!
Wendy
Posted
Great service. Fast shipping. Good communication
Response from Petflow· Mar 18, 2026
Thank you so much for the kind words! Great service, fast shipping, and clear communication are the three things we always strive for at Petflow. So glad we hit all the marks for you. We appreciate your support!
Joyce R.
Posted
Easy ordering fast delivery
Response from Petflow· Mar 18, 2026
Thank you for the love! We work hard to make ordering as simple and quick as possible, so it's really great to hear that's been your experience with Petflow. We appreciate you! 🐾
Nancy R.
Posted
But I had to get help sometimes. I have trouble with your website and I've been having worse trouble lately and the last two times I actually had to get help but the help was wonderful
Response from Petflow· Mar 18, 2026
Thank you so much for your patience and for sharing this with us! We're sorry to hear you've been running into trouble on our website lately, and we completely understand how frustrating that can be. We're so glad our team was able to step in and help when you needed it. Your feedback means a lot and we'll make sure it's heard. We're always here for you!
Christina
Posted
Easy, efficient, and quick! The entire ordering system and delivery was user friendly and FAST. Additionally, I made a mistake during my first time ordering and customer support (apologies I forgot their name!) was understanding and very helpful. They were able to sort me out to allow me to place a new order. Thank you!
Response from Petflow· Mar 18, 2026
Thank you so much for this wonderful review! We're really glad the ordering process felt smooth and easy from the start. And don't worry about forgetting their name, our customer support team will love hearing this regardless! Knowing they were able to turn a little hiccup into a great experience is exactly what they're here for. We appreciate you so much and can't wait to serve you again! 🐾
Starr M.
Posted
Easy to order and arrived quickly
Response from Petflow· Mar 18, 2026
Thank you for the kind words! Easy ordering and quick delivery is the Petflow promise, and we're so happy to hear it's been a smooth experience for you. We appreciate your support!
ES
Posted
Best price with fast shipping
Response from Petflow· Mar 2, 2026
Thanks so much for the 5 stars! We’re happy to hear you found great pricing and fast shipping. We really appreciate you choosing Petflow.
