Excellent
57,206 reviews
PetflowHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
MICHELLE M.
Posted
I'm having an issue with my prescription food order and your PetFlow teammate, Sierra, is doing her best to be the intermediary between my vet and VetSource, but we're now at nearly two weeks since I placed my original order. Very frustrating on my end with my vet & vetSource but PetFlow customer service is doing what they can.
MARK H.
Posted
The coupons don't work sitewide like they said they would on all products.
nstarlight
Posted
Just a little too much daily email... Otherwise, great prices and fast service.
MARCUS M.
Posted
Received dog food on a promotion, shipping took a little longer than I thought but overall pretty good.
Katherine
Posted
I'm still very happy with all the products I have purchased over the years, however the shipping is taking quite a bit longer lately. I used to get my purchases within a couple says but this last one took over a week.
Diane
Posted
Great service, products and prices. Just wish the shipping was faster.
KEN S.
Posted
We choose PetFlow because they were one of the few that that carried the food we chose to feed our dog. PetFlow's subscription service fits our needs very well because there are no stores close to our home. I like that I am notified of shipping and allowed to change what will be shipped. I would like PetFlow to consider a discount to subscription members and free shipping for smaller shipments.
TARYN P.
Posted
Not really Petflow's fault but my shipment was late because the delivery guy delivered it to the wrong unit. Took two extra days. Good thing I didn't wait until the last minute.
