Perform Better Reviews | Read Customer Reviews of performbetter.com

Perform Better Reviews | Read Customer Reviews of performbetter.com

Perform Better reviews

Showing 782 reviews with 4 stars · Clear filters

David R.
Posted Jul 15, 2020
Good experience so far
Nice web site a bit confusing navigation from a mobile phone, but by the tile I placed the order it was easier to navigate. Solid experience
Report
Gus
Posted Jul 11, 2020
Everything but the cart
Everything is great about my experience except it is hard to delete items from the cart before checking out.
Report
BDO
Posted Jul 9, 2020
I love all their products, little pricy
I love all their products, the shipping this time was much faster than previous times. the reason for the star deduction was the price, if som prices were slightly lower, I would have ordered more
Report
Jeffrey
Posted Jul 7, 2020
Shipping costs for 1 item are annoying
Shipping costs for 1 item are annoying. EDITED from 2 to 4*: As soon as I posted this, I got a reply from Perform better saying they'd switched me to slightly cheaper USPS, and that they just pass through shipping costs. Kudos for being responsive.
Response from Perform Better· Jul 7, 2020
Hi Jeffrey, Thank you for your order! We do offer a USPS Priority Mail option that is a little cheaper than UPS. I went in and adjusted your order down to that lower rate and will have the difference refunded back to your PayPal account. There is no up-charge on shipping, we charge you what we are being charged! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
Report
customer
Posted Jul 7, 2020
Was able to find almost everything I…
Was able to find almost everything I need and have always found PB to be the best quality! Wasn't able to find a couple size of bands I was looking for, but seems to make sense in restocking after COVID.
Report
Buyer
Posted Jul 1, 2020
First Time Purchase
Site was slow in taking you to different parts of website. I chose this particular band because I broke the humeral head of my arm. This was a band used in therapy so I chose to buy one for home. I felt the shipping made the price higher than I expected. Code I found for free shipping did not work. Check out was easy.
Report
customer
Posted Jun 17, 2020
Ordering experience was fine but…
Ordering experience was fine but shipping is a little steep considering what you are shipping - 4 mini bands.
Report
Connie
Posted Jun 15, 2020
Need to work on checkout process
I ordered from my mobile (iPhone 11). The process was a little clunky and I had to refill areas and repeat the PayPal transaction. The site itself is good, it flows ok, I’ve ordered your products before and they are A+, but the checkout needs work, almost lost me.
Report