Perform Better Reviews | Read Customer Reviews of performbetter.com

Perform Better Reviews | Read Customer Reviews of performbetter.com

Perform Better reviews

Showing 487 reviews with 3 stars · Clear filters

customer
Posted Jul 27, 2020
Website doesn’t work well on iPhone…
Website doesn’t work well on iPhone safari browser
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Steve W.
Posted Jul 20, 2020
Giving 3 stars for now
Giving 3 stars for now. Waiting to see how the shipment goes.
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customer
Posted Jul 19, 2020
Website not easy to navigate.
Website not easy to navigate.
Response from Perform Better· Jul 20, 2020
Hi Mary, Thank you for contacting us. We appreciate the feedback and apologize for the frustration with the website performance. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
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customer
Posted Jul 19, 2020
Products awesome...
Products amazing. Website not so easy to navigate
Response from Perform Better· Jul 20, 2020
Hi Samuel, Thank you for contacting us. We appreciate the feedback and I understand your frustration about the website performance. We’ve recently had some great reviews on the ordering process so I'm not sure what is causing the issue. Often times it can be caused by browsers ( i.e. Chrome, Safari, Firefox, etc.) Any kind of browser maintenance or updates can slow down websites for a short period of time. To help with this, you may want to try clearing your browsing data. That usually does the trick. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
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customer
Posted Jul 15, 2020
The web side does not render well on a…
The web side does not render well on a mobile device. Other then that the purchase is flawless.
Response from Perform Better· Jul 15, 2020
Hi Jack, Thank you for the feedback. My apologies for the inconvenience. I will pass this along to our web management team as we are always working to improve our website any way we can! Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
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D
Posted Jul 9, 2020
Unclear shipping charges/great products!
Hi, the checkout process was a little long and tedious! Also, the shipping charges were a little unclear. On the item description it says a number, but apparently that is not the total shipping charge, just an extra charge for heavy items, but really wasn't so clear. Love your merchandise, can't wait for additional kettlebells to become available again!
Response from Perform Better· Jul 10, 2020
Hi Deborah, I apologize for the confusion with shipping rates on our website. We appreciate your business! We'll be getting a big shipment of Kettlebells later this month and mid-August that should leave us with stock on all sizes. We hope to work with you again soon! Any questions on shipping in the future, just give us a call and we'll be happy to go over it. Sincerely, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
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Jack
Posted Jun 29, 2020
Not the best website...kept having to…
Not the best website...kept having to re-enter the site to get to the page I wanted
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justin S.
Posted Jun 20, 2020
Website is slow and glitchy!
Website was so slow and glitchy!
Response from Perform Better· Jun 22, 2020
Hi Justin, Thank you for contacting us. We appreciate the feedback and I understand your frustration about the website performance. We’ve recently had some great reviews on the ordering process so I'm not sure what is causing the issue. I did some digging around and found out that this is sometimes cause by browsers ( i.e. Chrome, Safari, Firefox, etc). Any kind of browser maintenance or updates can slow down websites for a short period of time. To help with this, you may want to try clearing your browsing data. That usually does the trick. Anyway, if this ever happens again, please don't hesitate to call me directly and I'll be happy to help put through your order. My apologies, Tia Wilkinson Customer Service Rep. Perform Better 800-556-7464 ext 161 [email protected]
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