Excellent
338 reviews
PelipostHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Pelipost is the leading Photos-to-Prison App®, dedicated to helping families stay connected with their loved ones in correctional facilities across the USA. Our easy-to-use app allows you to upload your favorite photos, which we print and ship directly to the prison or jail. With over 20 million photos delivered, we’re trusted by families nationwide for our reliable service and unmatched expertise in correctional mail delivery.Founded by a family who personally experienced the challenges of staying connected during incarceration, Pelipost understands the importance of sending love through photos. We prioritize secure delivery, high-quality prints, and customer satisfaction, ensuring your photos reach your loved one quickly and safely.Whether it’s a birthday, holiday, or just because, Pelipost makes it simple to share life’s special moments with those who matter most. Start sending photos today with Pelipost—the app that turns pictures into priceless connections. Download now on iOS and Android.
Pelipost (pelipost.com) has 338 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Sandra G.
Posted
Janel, my Customer service agent was very helpful and patient and she answered all my questions. I appreciate your customer service skills.
Response from Pelipost· Aug 7, 2025
Sandra, thank you so much for your kind words! We will make sure Janel knows how much you appreciate her help. Providing exceptional service is important to us! Thank you for being part of our Pelipost family. ^CM
Claudia B.
Posted
I can only recommend this service to anyone who, like me, firmly believes in second chances in life. Everyone makes mistakes in their life, and some people are happy when they receive nice photos and messages from people outside while they are making amends. It doesn't cost much to make someone happy in this way. If you have any problems with the service, I highly recommend contacting support. They are super fast, incredibly friendly, and always helpful. Love and compassion are far too precious not to share with others.
Response from Pelipost· Aug 5, 2025
Claudia, thank you so much for this beautiful review and for sharing our mission of connection and second chances. Your words truly capture what we're all about. We're grateful to have customers like you who understand the meaningful impact of staying connected with loved ones. Thank you for being part of the Pelipost family! ^CM
David B.
Posted
Issues resolved in a timely fashion
Response from Pelipost· Aug 4, 2025
David, thank you for your review! Providing exceptional support is important to us, and we're happy to hear our team was able to help resolve your challenge. Thank you for choosing our app to stay connected!
Gina
Posted
Jamal was very fast to respond and able to fix the problem. When family members are incarcerated they need the support. I appreciate your speedy response Thank you 🙏
Response from Pelipost· Jul 29, 2025
Gina, thank you so much for sharing your review! We are proud to earn your five stars. Providing the best support possible is important to us- thank you for choosing our app to stay connected with your incarcerated loved ones. ^CM
Tam C.
Posted
They helped me send photos of my son's dog (they're very bonded) to him in jail, despite initial issues with the facility. Their customer service, especially Tabitha, was top-notch. They kept me updated every step of the way. My son was thrilled to receive the photos, and Pelipost made a tough situation much easier. Highly recommend!"
Response from Pelipost· Jul 17, 2025
Tam, your words made our day! We understand the power of photos for our incarcerated loved ones because we've been there ourselves. We are honored to be part of your connection and so happy to hear that you had a great experience with Tabitha! Thank you for recommending our app! ^CM
Jay C.
Posted
Janel was great Custermer service she handled my problem very well and also assisted me further with understanding how to not go through the problem I had again. Very great and I just wanted to tell your company what a great worker you have and she is very good at what she does. Thanks for hearing me out.
Response from Pelipost· Jul 10, 2025
Thank you so much for taking the time to share this feedback! We're happy to hear that Janel provided you with exceptional service and was able to resolve your issue while helping you prevent it from happening again. We'll be sure to share your kind words with Janel - feedback like yours truly makes our day and motivates our entire team to continue delivering the best possible experience for our users. Thank you for choosing our app to stay connected! ^CM
Londeia C.
Posted
Amazing customer service. Quick and efficient
Response from Pelipost· Jun 27, 2025
Thank you for your feedback, Londeia! We're so glad our team was able to help resolve your issue with kindness, courtesy, and efficiency. We'll be sure to share your comments with our team - recognition like yours means so much! Thank you for taking the time to share your experience and for choosing Pelipost. We're here whenever you need us! ^CM
Donna C.
Posted
Pelipost is an amazing resource for inmates to receive photos of their loved one’s. The app is easy to use and the photos are secured which is very comforting. Should you have any questions you can contact customer service which is very responsive and willing to assist. Great job!
Response from Pelipost· Jun 25, 2025
Thank you so much for this amazing review, Donna! It really warms our hearts to know that Pelipost is helping you stay connected with your loved ones. We're so glad you find it easy to use and that the security gives you that extra peace of mind. And thanks for the shout-out to our customer service team - they'll be thrilled to hear this! Reviews like yours are exactly why we do what we do. Thanks for being part of our Pelipost family! ^CM
