Excellent
66 reviews
Peak SaunasHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Peak Saunas is a premium direct-to-consumer sauna brand based in the USA, specializing in high-quality full-spectrum infrared and traditional saunas. Our models combine medical-grade technology, smart controls, and elegant craftsmanship—delivered with a lifetime warranty and exceptional customer support. By shipping directly from our network of warehouses, we offer luxury-quality saunas at a fraction of the cost of top retail brands, without compromising on performance, safety, or design.
Peak Saunas (peaksaunas.com) has 66 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 50 reviews with 5 stars · Clear filters
Paul W.
Posted
The Peak Sauna team provided clear answers to all of my questions through the process of choosing the right sauna. No pressure, just help. This continued through purchase and delivery. Couldn't ask for better service.
William T.
Posted
We have wanted a saunas for along time. We began to look on line and kept coming back to yours. We liked your selection and features especially the red light therapy. The delivery time was really quick too. Thank you
Response from Peak Saunas· Apr 6, 2026
William, this is so great to hear—thank you! We know there are a lot of options out there, so it means a lot that you chose us. Glad the features (especially the red light therapy) stood out and that everything arrived quickly. Excited for you to start enjoying it—welcome to the Peak family!
Ralph
Posted
Loved the simple assembly and use my Sauna every day! Great product
Response from Peak Saunas· Apr 6, 2026
Ralph, we love to hear this—thank you! Simple assembly and daily use is exactly what we aim for. Sounds like you’re getting the most out of it already. Enjoy every session, and welcome to the Peak family
JODI H.
Posted
We absolutely love our sauna! I did research for months trying to choose one and I’m so happy with the one we got! Great customer service as well!
Response from Peak Saunas· Apr 6, 2026
Jodi, this made our day—thank you for sharing! After months of research, landing on the right sauna is a big decision, so we’re thrilled it paid off for you. And it’s great to hear our team helped make the experience a good one from start to finish. Here’s to many relaxing (and well-earned) sessions ahead!
Wendy H.
Posted
Love the Suana.....
Response from Peak Saunas· Feb 17, 2026
Thank you so much for the kind words, Wendy. It means a lot to our whole Peak Saunas family to hear that you’re loving your Everest. We put so much care into every detail, from the full-spectrum heaters to the red-light panels, and it makes our day knowing it’s bringing you real relaxation and wellness at home. If you ever need tips or have questions down the road, we’re always here to help. Enjoy every session 😊
John B.
Posted
Becca was awesome to work with. Her customer service is amazing. Unit was easy to assemble. We got the Matterhorn. Can’t wait to get all the health benefits.
Response from Peak Saunas· Feb 17, 2026
Thank you so much for the kind words. We’ll make sure Becca sees this, she truly cares about every customer and it means a lot to our team to hear your experience was a great one. We’re so glad your Matterhorn was easy to assemble and you’re already enjoying it. Between the 360-degree full spectrum heaters and integrated red-light therapy panels, you’re set up for some amazing sessions ahead. Welcome to the Peak Saunas family!
Scott Bohlen - C.
Posted
The communication from order to delivery was consistent and great. The unit was delivered in good condition and using YouTube videos was very easy to assemble. It works great and we have enjoyed the first 2 weeks of ownership and use.
Response from Peak Saunas· Feb 17, 2026
Scott, thank you so much for taking the time to share this. It means a lot to our whole Peak Saunas family to hear that the process from order to delivery felt smooth and that your sauna arrived in great shape. I’m so glad the YouTube assembly videos helped make setup easy. We’ve been putting a lot of effort into our post-purchase content so customers can feel confident every step of the way. Even better to hear you’re already loving your first couple of weeks. That’s exactly what we hope for. If you ever have questions, want session tips, or need anything down the road, just reach out. We’re always here to help you get the most out of your sauna. Enjoy every session!
Biral
Posted
I posted this on their website, but gotta post it here also. I just bought our sauna. Ill update after we use it. As a physician, I researched plenty. While i dont throw away money, cost wasn't the major factor. I want what suits my needs with good people behind the product. Other companies were good, but the rep was like used care salesmen or communication was distant...all about money and the sale. The few interactions I had turned me off. I didn't care what their product was. At most it would be equal anyway. While cost wasn't a driving factor, this sauna "checked" every box and more of even more expensive models. The panel is large, multispectrum and the sauna has more room than others ( from research, again haven't used it yet). That brings me to the subject of this post. The entire time I was researching, while other companies were sending canned emails and responses, Danielle was texting me. We must have had a 100+ texts... She wasn't pushy a single time. All she did was patiently provide answers to the questions I asked. She actually cared. In the end, that was definitely the difference. Even if all saunas were equal, that is the type of person and business I want to work with. That's what people want in their doctor. That's who I try to be. That is the only type of people I buy from or do business with. I don't leave reviews often. However when the interaction is exceptional, ill take the time to leave one. People take the time to complain. They less often do to compliment.. Ill update once I use the sauna, but given both my research and interaction so far I suspect it'll o be awesome
Response from Peak Saunas· Feb 17, 2026
Biral, thank you so much for taking the time to write this. It truly means a lot. We care deeply about every customer and I’m so glad you felt that throughout your research process. We designed our saunas to check every box, from spacious layouts to the large multi-spectrum red-light panels, but what matters most to us is building real relationships and making sure you feel confident in your decision. Welcome to the Peak Saunas family. I can’t wait to hear what you think after your first sessions!
