Jones Tommy L.
Posted
Great I love it
Great I love it
Response from Payne Glasses LLC· Aug 13, 2026
Love hearing that! We appreciate you taking the time to leave us a review.

Excellent
2,403 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 136 reviews with 4 stars · Clear filters
Jones Tommy L.
Posted
Great I love it
Response from Payne Glasses LLC· Aug 13, 2026
Love hearing that! We appreciate you taking the time to leave us a review.
Terry C.
Posted
Extremely helpful in customer services. Katie responds promptly to issues.
Response from Payne Glasses LLC· Aug 13, 2026
Having someone respond quickly when you need help can make all the difference. We'll make sure Katie sees your kind words. Thank you for taking the time to recognize her.
Kae
Posted
Have ordered before, really like the glasses I have. A bit disappointed in this order as I could not try these on virtually, hoping they will look good. Price great, ordering easy.
Response from Payne Glasses LLC· Aug 1, 2026
Coming back after a positive experience is the kind of confidence that means the most. We appreciate your feedback on Virtual Try-On availability and are always working to expand the experience. We hope you're loving your new pair.
Len Z.
Posted
Good online ordering. Not sure why Payne changed my prescription, but I edited it back.
Response from Payne Glasses LLC· Jul 23, 2026
We're glad you found the ordering process easy. Prescription information should always match what you submit. If anything ever looks different than expected, please reach out—we're happy to review it with you, and if we ever have questions about an order, we'll always contact you before moving forward. Thank you for taking the time to leave your feedback.
Lisa S.
Posted
Easy to order and great frames to choose from.
Response from Payne Glasses LLC· Jul 23, 2026
An easy ordering experience and plenty of frame choices make finding the right pair that much easier. Thank you for taking the time to leave a review.
Suraj W.
Posted
Fairly easy to order. I liked your try on option. but only few were optioned this way.
Response from Payne Glasses LLC· Jul 12, 2026
A straightforward ordering process and Virtual Try-On can make choosing a pair much easier. We also appreciate your feedback on frame availability and are always working to expand the selection. Thank you for taking the time to leave a review.
Don
Posted
I'd give it a solid 4.5 if I could. Prices are great. Every pair I've ordered has been correct. Would definitely recommend
Response from Payne Glasses LLC· Jun 21, 2026
Seeing every pair arrive exactly as expected is what builds confidence over time. Thank you for your recommendation and for continuing to choose Payne.
Tim H.
Posted
The process, overall, is easy. I wish the sizing was a bit clearer. At this point, I’m just hoping my glasses fit.
Response from Payne Glasses LLC· Jun 9, 2026
An easy ordering process matters, and we appreciate the feedback on frame sizing. We hope your new pair arrives feeling just right, and we're here if you need any help once they arrive.