snell L.
Posted
great
quick and easy

Excellent
2,403 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 136 reviews with 4 stars · Clear filters
snell L.
Posted
quick and easy
Kendal K.
Posted
It was ok. I dont know what the free frame offer is or how to claim it. I dont agree with automatic charge for risk free warranty. Customer should have an option for this. Thank you.
Response from Payne Glasses LLC· Apr 1, 2025
Thank you for your feedback! We appreciate you sharing your experience. To clarify, we offer two warranty options, and customers are always free to choose the one that best fits their needs. The Risk-Free Warranty is completely optional—we never require customers to select it. We’re sorry for any confusion and will look into ways to make this clearer during checkout. As for the free frame offer, we’d be happy to provide more details on how to claim it! Please reach out to our customer support team, and we’ll gladly assist you.
Anne A.
Posted
I would have liked to have used coupons that were available to me
customer
Posted
Great selection, prices and check-out process. One thing that would be much appreciated is being able to virtually try on more of the frames.
emily T.
Posted
I absolutely love you guys I ordered once before and was very pleased with everything..only 1 thing I can think of that would have helped me during my ordering this pair of glasses,,and that some app or program for us that only have android phones to measure PD..I'd like to see a tool for android users that would make that process much easier..other than that absolutely great website and fairly user friendly would love to order again someday I just love yalls glasses and they are affordable also..thank you and God Bless...
Dustin J.
Posted
The site guides you through the entire ordering process
Barrow H.
Posted
User-friendly website with helpful instructions and tips. Virtual try on. Loads of frames to choose from. I only wish they had expedited shipping.
Response from Payne Glasses LLC· Apr 1, 2025
Thank you for your kind words! We're so glad to hear that you found our website user-friendly and enjoyed the virtual try-on and wide selection of frames. We strive to make the shopping experience as easy and enjoyable as possible, so your feedback is truly appreciated! We currently offer three shipping methods—Standard, Priority, and Express—so you can choose the option that best fits your needs. If you have any questions about shipping times or costs, feel free to reach out—we’d be happy to assist!
customer
Posted
Very easy to use.