Excellent
987 reviews
pawTreeHonesty, pricing, process and quality scores appear once 5 customers have rated them.
The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad.If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement?It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you.Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
pawTree (pawtree.com) has 987 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 49 reviews with 1 star · Clear filters
Sheryl R.
Posted
I went to my account to change the delivery date, I have too much food & tried to spread out the deliveries without having to cancel all future deliveries / it looks like I will have to cancel
Response from pawTree· May 6, 2024
Hi Sheryl! We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
Anne
Posted
Never received.
Response from pawTree· Apr 24, 2024
We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
customer
Posted
My order is now delayed 4 days and I have to buy other food for my dogs.
Response from pawTree· Apr 24, 2024
We are so sorry to hear that this was your experience! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
customer
Posted
Slowwwwww shipping
Response from pawTree· Apr 18, 2024
We are so sorry to hear that this was your experience! We are working to improve our shipping experience and we appreciate you taking the time to write a review.
Peggy S.
Posted
Your email says it was delivered but it wasn't. It's not on my porch or in my mailbox??? Where can it be?
Response from pawTree· Apr 17, 2024
Hi Peggy! Thank you so much for letting us know about your experience! We see that our customer support team has confirmed to you the order should be arriving today, but if there is anything else we can do please do not hesitate to contact us again!
customer
Posted
Very disappointed the food was to arrive on Friday it now Sunday and it still has not come. I had to purchase a different brand.
Response from pawTree· Apr 16, 2024
Hi! We are sorry you didn't receive your food on time! We'd love to help in any way that we can. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
Tammy C.
Posted
It wasn’t great and has not been for a long time. Dog food came wet and box it was in. Then they got my easy ship wrong and I do not want easy ship then the dog food was expired. They were suppose to send more of the last order and never did. I have been with yall for almost 4 years and thinking about trying a different company. Don’t want to because my dog does good on it but it’s not worth the hassle
Response from pawTree· Apr 16, 2024
Hi Tammy! Thank you so much for letting us know about your experience! We see that our customer support team has already assisted with making this issue right for you via phone/email, but if there is anything else we can do please do not hesitate to contact us again.
Robin M.
Posted
Don’t know haven’t gotten yet!!!
Response from pawTree· Apr 16, 2024
Hi Robin! We are so sorry you haven't gotten your package yet. Please contact us at [email protected] and our customer support team will be happy to get this resolved.
