MRSKARENLOVELL
Posted
A fast and efficient service
A fast and efficient service

Excellent
213 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 164 reviews with 5 stars · Clear filters
MRSKARENLOVELL
Posted
A fast and efficient service
Jane M.
Posted
I have purchased pawsylabs drops for my 2 dogs and they have been so helpful for their health. I have just ordered more bottles and noticed that I had been placed in a subscription which means a monthly supply automatically received but I didn’t want that type of purchase and contacted the company and they have responded and given me the desired outcome which is purchasing the bottles when I require them. Thank you Pawsylab for a great outcome.
Response from PawsyLabs· Aug 25, 2026
Thank you, Jane! Hearing that both of your dogs are doing so well on the drops is exactly what we hope for. And thank you for the honest note on the subscription — being placed on auto-ship you didn't clearly ask for isn't how it should work, and we're glad the team could switch you to ordering the bottles simply when you need them. That's your call to make, always. We're here whenever you and the pups need us. 🐾 — The PawsyLabs Team
Elizbeth C.
Posted
Very quick response from my email and given excellent information as to what to expect
Response from PawsyLabs· Aug 23, 2026
Thank you, Elizbeth! Getting you a quick answer with clear expectations from the start is exactly how we like to begin — we're glad it landed well. Anything you need along the way, just reply to that same email. 🐾 — The PawsyLabs Team
Mr richard T.
Posted
Great very pleasant
Response from PawsyLabs· Aug 23, 2026
Thank you, Richard — great and pleasant is exactly what we aim for. We appreciate you taking the time! 🐾 — The PawsyLabs Team
Steve R.
Posted
I ordered the parasite cleanse, Ive just finished 2nd week. Seems like it may be working so e. Idk for sure. I also got collagen drops with the 5 collagens in it and not just 2 or 3... I added silver honey for the ears ..Thank u for having this product.. I can use the dropper and put straight in his mouth without a fuss... Thank You Pawsy!!!
Response from PawsyLabs· Aug 23, 2026
Thank you, Steve! Two weeks in is right around when the early signs start to show, so keep the routine going — the full course matters most. And we love that the dropper makes dosing fuss-free for him. If you're ever unsure what to expect next, email us at [email protected] and we'll walk you through it. 🐾 — The PawsyLabs Team
Norma L.
Posted
Great response time and helping me to get started on my subscription again. Consistency with the two dogs is so important.
Response from PawsyLabs· Aug 23, 2026
Thank you, Norma! You're spot on — with two dogs, consistency is everything. We're glad we could get your subscription back up and running quickly. Here whenever you or the pups need us. 🐾 — The PawsyLabs Team
Michele S.
Posted
Customer service has been very helpful, I had an issue and someone was able to help sort it out quickly.
Response from PawsyLabs· Aug 23, 2026
Thank you, Michele! Sorting things out quickly when something comes up is exactly what we're here for. We're glad it was painless — reach out anytime. 🐾 — The PawsyLabs Team
Sharon G.
Posted
Thank you for all the help with my cancellation and sorting out my refund thanks
Response from PawsyLabs· Aug 23, 2026
Thank you, Sharon! Cancellations and refunds should never be a battle — we're glad it was smooth and sorted. All the best to you and your pup. 🐾 — The PawsyLabs Team