Paw Print GeneticsReviews of pawprintgenetics.com

Took too long to return results. Went past your own estimated timeframe, and had to send owners home with puppies and promises instead of documentation. First time that has ever been the case, first time using Paw Print Genetics.

Was very disappointed in the lack or urgency and remorse from Paw Print Genetics. I purchased (5) kits for my litter of French Bulldogs and paid for next day delivery. After several days passed, I called and the lady informed me that they were moving locations and that’s why they didn’t get them shipped. This issue caused my results to be delayed and not available by Thanksgiving as they should have been, had they shipped out the following day after I purchased them. Didn’t receive a refund for my next day payment and was told they could refund me if I wanted to go elsewhere.

Did not meet delivery deadline, results now take 14 days compared 7 days a year ago. Would be good and worth spending the premium to get the results back within a week of receipt like you did in the past. The results for CEA seem to be accurate for affected as my Ophthalmologist has confirmed on several occasions. Will try GenSol as they promise 24 hour turn-around from receipt of samples and they are almost half the price for single tests.

I wanted Improper coat, IC which was not done And CDDY which I assume by the interpretation he Carrie’s 1 copy but not sure

Interested

You have made it harder to do business with you. I have over 19 pages of dogs I have tested and your agents need to be more patient and understanding. You have created too much friction to buy your services via the phone and The buying process on line has also become harder. You may have seen my last $. I will give you one more chance. Oh by the way...my research this month showed you are the highest price DNA tester I could find. Lastly your decision to reflect RDOSD with one good gene and one bad gene as a carrier vs affected as Optigen did and still does in my book is flat out wrong. You are either part of the problem or part of the solution You don't understand the mess you have created in the Labrador world for labeling this a carrier A month doesn't go buy that I don't get a call about a buyer from another kennel where a young puppy has gone blind. The buyer always says...but they told me a carrier can never get the decease. This mess is on you Paw Prints.

Prices have gotten way too high. Will have to look for an alternative.

I have received only 3 of 4 testing that you have received all at the same time. I need the result, the latest, tomorrow as I have a breeding puppy to keep and 10 others to match with families as they are leaving this friday. Tina Lepage