APRIL C.
Posted
Genuinely concerned for my baby
Genuinely concerned for my baby
Response from Pawp· Oct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.

Great
1,735 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 1,435 reviews with 5 stars · Clear filters
APRIL C.
Posted
Genuinely concerned for my baby
Response from Pawp· Oct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Teah
Posted
Sadly, I have had to use the Emergency Fund but I have always been very happy with the claims process and the speed that the reimbursement check was sent. Having PAWP Insurance gives me peace of mind knowing that I can get help for my furry family members without worrying.
Response from Pawp· Oct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Chris R.
Posted
My year old pup woke up with a mattery eye. She was squinting, and acting somewhat painful. It was a holiday weekend and I needed guidance as to whether this was an emergency. During the consultation there were constructive options that worked.
Response from Pawp· Oct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
Sandeep
Posted
Prompt service with practically no wait time. The doctor was very knowledgeable and addressed all our concerns.
Response from Pawp· Oct 11, 2024
Thanks so much for the kind words! Your feedback is so important as we continue to build on and improve your pet's care experience.
customer
Posted
I am so grateful for this service. The vet set my mind at ease when I accidentally dropped two pizza boxes on my poor cats head. She’s doing fantastic today and back to her old self.
Response from Pawp· Aug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets. We're glad to hear she's doing better!
Valeria
Posted
Super recommend it!
Response from Pawp· Aug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets.
Brenna M.
Posted
Pawp is an awesome resource! I love having a place to go with immediate pet concerns and for ongoing care, in addition to our full-time vet.
Response from Pawp· Aug 5, 2024
Thanks so much for your feedback, we love hearing about your experience with us! Your feedback is so valuable as we continue to build on and improve Pawp's pet care experience for all pets.
Vincent A.
Posted
The customer service group was very responsive to my questions and met all of my needs. Thanks PAWP!
Response from Pawp· Jul 25, 2024
We're sorry to hear this! As we're always striving to improve the Pawp experience, we take feedback like this very seriously. We would love to learn more about your specific concerns and how we can address them. Please email us at [email protected] so we can discuss this further!