Muddassar
Posted
Good Service sofar
Good Service sofar
Response from PATLive· Apr 9, 2021
Mudassar, Awesome – we are glad it’s going well! Thank you for the review!

Excellent
196 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 151 reviews with 5 stars · Clear filters
Muddassar
Posted
Good Service sofar
Response from PATLive· Apr 9, 2021
Mudassar, Awesome – we are glad it’s going well! Thank you for the review!
Lock'D Computer S.
Posted
Patlive is great. they make my life so much easier.
Response from PATLive· Apr 9, 2021
Thank you for the great feedback! Helping our customers grow their businesses and make their lives easier is exactly why we are here, and we appreciate you sharing your experience. Looking forward to working together for years to come!
Timothy
Posted
Always reliable & thorough.
Response from PATLive· Apr 9, 2021
Timothy, That’s awesome – thank you so much for sharing!
Sonia
Posted
Best service ever
Response from PATLive· Apr 9, 2021
Hi Sonia, We’re blushing! Thank you for that comment – it made our day!
Kenneth W.
Posted
PatLive has been our partner for over 3 years now. They handle all Work Order calls 24/7 for our 40+ properties. PatLive has averaged over 25,000 work orders entered into our system in real time per year, and handled thousand of additional calls for follow up. PatLives's responsiveness and customer service has been excellent. During the Pandemic they have not missed a beat and continued to service our customers/residents well. Their adoption in using our work order system and using our on-call system for emergencies has been excellent and reduced additional damages to units. If there is an issue they are quick to remedy with additional training, process or script changes. PatLive is a valued and trusted partner of the Blue Horizon Management Company (BHMC), a subsidiary of INLIVIAN (formally the Charlotte Housing Authority) Kenneth O Wood EVP Information Technology INLIVIAN
Response from PATLive· Mar 30, 2021
Wow, thank you Kenneth! We really appreciate the review.
Mary A.
Posted
Any time I have called for any type of information, I find your employees ready, willing and able to handle my calls. Additionally, they are always polite and friendly. The best of both sides of a business. Thanks...
Response from PATLive· Jan 22, 2021
This is wonderful to hear, Mary Ann. We really appreciate the kind words!
Gene B.
Posted
Very happy thank you
Response from PATLive· Dec 23, 2020
We're happy you're happy, Gene! Thank you for taking the time to share your experience with us.
Gary D.
Posted
Pat Live has been great so far, no complaints.
Response from PATLive· Dec 23, 2020
Hi Gary, we are so glad to hear it! Thank you for sharing.