Alyssa
Posted
Great product and service
Great product and service
Response from MicroGenDX· Oct 20, 2025
Thank you for the positive feedback!

Great
406 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suffering from a chronic or life-altering infection or symptoms with no clear cause? Wanting answers that alternatives have failed to provide? MicroGenDX can help. At MicroGenDX, we help you uncover the root cause of chronic, elusive infections with our trusted at-home testing kits. Backed by 20+ years of leadership in molecular diagnostics and over 70 published studies, we provide fast, accurate answers you can rely on. Whether you have been struggling with chronic symptoms or just want the best testing available, we’re here to help you get the answers you deserve. Our unique two-test approach combines: qPCR testing to detect up to 17 types of antibiotic resistance and deliver preliminary results in as quickly as 24 hours*, helping your provider choose the right treatment faster. Next-Generation DNA Sequencing (NGS) to identify over 57,000 pathogens by their DNA with 99.2% accuracy – far beyond that of traditional culture tests. From UTIs and STIs to sinus infections and more, MicroGenDX makes it simple to find the answers you need in less than 5 days.* Trusted by thousands of doctors, dozens of hospitals, and tens of thousands of patients, we’re setting a new standard for precision diagnostics and accessibility to molecular testing. Take control of your health today. Visit MicroGenDX to order your at-home test kit. Have a question? Connect with our support team here: microgendx.com/contact-microgen-dx. *All estimations of turnaround time are based on time after receipt of sample and cannot be guaranteed. All kits include a FedEx Priority Overnight shipping label to ensure we get your sample as soon as possible. MicroGenDX averages 3.5 days from receipt to delivery of all results.
MicroGenDX (patients.microgendx.com) has 406 customer reviews on Rated Honest, with an average rating of 4.2 out of 5.
Showing 292 reviews with 5 stars · Clear filters
Alyssa
Posted
Great product and service
Response from MicroGenDX· Oct 20, 2025
Thank you for the positive feedback!
Tami
Posted
After months of being ill from MOLD EXPOSURE the microgen technology testing kit was way faster than the sputum the drs are still waiting to grow so they know what to use to fight both fungal and bacterial infections giving my drs information WAY FASTER... This was quick & easy 🙏🏼🌞🪅😎
Response from MicroGenDX· Oct 20, 2025
Thank you Tami for your feedback! We pride ourselves on giving accurate fast answers to patients in need. Glad to hear we were able to help.
Sandra
Posted
Fast lab test. Solved questions specialist could not figure out after 2 years and 5 surgeries . Using them again and again ! Posted your site with recommendations on my FB page and will continue to post my reviews .
Response from MicroGenDX· Oct 20, 2025
Hello Sandra, thank you so much for the positive feedback! We appreciate you sharing your experience with others on your FB page, and we hope you are now on a positive health journey.
Misty
Posted
MicroGenDX found me answers that the medical system did not! Finally I will get some relief!
Response from MicroGenDX· Sep 18, 2025
Hi Misty, we are so glad to hear that we were able to get you the answers you deserve! We appreciate you and your positive feedback.
Christina
Posted
I have IC and was having recurring UTI’s and antibiotics were not taking care of the infection. I ordered this test and finally got the answers i was looking for. Thanks so much!
Response from MicroGenDX· Sep 18, 2025
Hi Christina, unfortunately recurring UTI's are extremely common due to cultures not finding the root cause of the problem. We are so glad that NGS was able to get you the answers you deserve!
Sally
Posted
It was great to receive my test overnight and the person with whom I spoke to place my order was most helpful. I’m impressed that you can now provide results in a 24 hour time frame.
Response from MicroGenDX· Sep 17, 2025
Hi Sally, we too are very excited about our 24hour turnaround time for results! We are glad to hear that the person you spoke to was helpful, thank you for your feedback :)
Kimberly
Posted
Quick service.
Erin
Posted
I had pain in my flanks for a very long time and nothing was ever shown in the doctors office. I found this company by researching in Facebook groups. I ordered it and got results in about 5 days. My doctor gave me the correct antibiotics and now I'm hopeful that this has been my issue for a year, was having issues with electrolytes. I hope to make a full recovery as I finish the medicine. It's just nice to have an answer as to what has been wrong. Thank you Microgen DX!
Response from MicroGenDX· Sep 17, 2025
Hi Erin, we too hope you make a full recovery! We are so glad you found us and are happy you got the answers you deserve. Thank you so much for your positive feedback.