ParkingmdReviews of parkingmd.com

Response from Parkingmd· Feb 11, 2026

Hi Michael, I'm sorry to hear you had a negative experience with our service. We understand that seeing your own physician is always an option, and for some patients that's the right choice. That said, many of our patients come to us because their doctor doesn't offer this service, they don't have a primary care physician, or they want to avoid the time and cost of scheduling an in-person appointment. Our service provides a licensed physician evaluation and all the required DMV paperwork, often completed within 1-2 business days. We also offer a full money-back guarantee, so if we're unable to help, you're never at risk of losing your payment. If there was a specific issue with your experience, we'd genuinely like to understand what went wrong and make it right. Please feel free to reach out to us at [email protected].

Response from Parkingmd· Jan 20, 2026

Hi Demi, Thank you for sharing your experience, and we're truly sorry it left you feeling frustrated. We appreciate the opportunity to clarify a few things—both for you and for anyone reading. First, to address the core concern: our licensed physicians sign the DMV form, not your personal doctor. We don't require a letter from your own doctor to qualify. Our board-certified, state-licensed physicians independently review your medical records and make their own clinical determination about whether you meet your state's criteria for a disability placard. If approved, they sign the official DMV form themselves. This eliminates the 3-6 week wait many patients face trying to get an appointment with their own doctor—especially when their physician may be unfamiliar with the placard process or unwilling to sign. Regarding medical records—X-rays, discharge summaries, and clinical notes absolutely matter. They're how our physicians verify that a patient has a documented condition that substantially limits mobility. We can't (and won't) approve anyone without clinical evidence. Beyond the evaluation, we also mail completed, pre-filled state forms directly to patients and walk them through the entire submission process specific to their state's DMV requirements. We're glad we were able to process your refund—our 100% money-back guarantee exists because this service isn't the right fit for everyone, particularly those who already have a doctor willing and available to complete the form quickly. We help tens of thousands of patients every month, many of whom had been waiting months or were told by their doctors that they "don't do placard forms." We take that responsibility seriously. If there's anything else we can help with or any questions we can answer, please don't hesitate to reach out.

Response from Parkingmd· Jan 20, 2026

Hi James, Thank you for sharing your concerns, and we're sorry to hear about your frustrating experience. We'd like to address your points directly. First, to clarify how our service works: our licensed physicians sign the DMV form, not your personal doctor. We don't require you to get approval from your own doctor. Our board-certified, state-licensed physicians independently review the medical records you provide and make their own clinical determination about whether you meet your state's criteria. If approved, they sign the official form themselves, and we mail the completed, pre-filled paperwork directly to you with guidance specific to your state's DMV process. The medical records we request (clinical notes, imaging, discharge summaries) aren't "legwork" that makes our service unnecessary—they're how our physicians verify eligibility. We follow state laws and must validate every patient's qualifying condition before approval. Regarding customer service—we have an entire team of real people who make up our Patient Success team. We also lean heavily into technology to get our patients the fastest, most accurate information in real-time, 24/7. We're proud of our AI/human mix and believe it provides the best possible experience. On your refund: please email us at [email protected] or use the live chat on our website and we'll make sure to issue it right away. We help tens of thousands of patients every month and take every concern seriously. If there's anything else we can help with, please don't hesitate to reach out.