Excellent
5,060 reviews
ParentgivingHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on Rated Honest, with an average rating of 4.6 out of 5.
Showing 247 reviews with 1 star · Clear filters
Laurie
Posted
Ordered six 15 count adult diaper pckgs - so far only got 2 of the 6 delivered
Response from Parentgiving· May 4, 2020
I am very sorry that you did not receive your entire order. Our records indicated that your order shipped. if you had contacted us, we would have sent out the balance of your order. A replacement order for the 4 packages will be shipped out today. I sincerely apologize for all the inconvenience with your order.
John G.
Posted
A rip-off of $40 (with postage) for a "pillow" that is unusable.
Response from Parentgiving· Apr 29, 2020
I am sorry that you were not pleased with your purchase of the Hermell face down pillow. Unfortunately the pillow is not returnable once it is opened. The information was also posted on the product page as follows: NOTE: For safety and hygienic reasons this item is not returnable once the case has been opened. I sincerely apologize that you are unable to return the item.
james
Posted
over priced i say it like i see it
Response from Parentgiving· Apr 22, 2020
James, Thank you for your TrustPilot review. I'm sorry our pricing is higher than you would prefer. You have the option of purchasing on automatic delivery, to receive 5% off and free shipping, for a savings. Please let us know if you would like a quote on purchasing at the lowest price we can offer. We hope to hear from you!
Clifton
Posted
Should have of posted out of stock instead of accepting my order. As A Home Care Giver, your company has compromised my safety and my mother's by waiting so long to cancel my order.
Response from Parentgiving· Apr 2, 2020
Good Afternoon Mr. Russell, In reference to the cancellation of the Tradex International Inc Ambitex® Powder-free Vinyl Exam Gloves (Large - Box of 100), in response to the cancellation we received late notice the item became out of stock after your order was processed. Our website has since been updated. Due to the unprecedented recent demand for protective medical supplies, this item has become unavailable with no estimated back in stock date. Global demand is outpacing supply for certain personal protective equipment (PPE) due to the Novel Coronavirus outbreak and a persistent flu season in the United States. Given the still evolving scenarios, there will be disruptions for high-demand products. This situation if still very fluid and changes day to day. We recognize that this is a great inconvenience to you and we sincerely apologize. We are diligently working with our supply chain to gain greater visibility into available inventory so that issues like this can be prevented in the future. As a way of saying we are sorry, we have sent a coupon code to your email address on the account. We hope we have an opportunity to serve you again in the future, should the need arise.
MARY
Posted
Purchased because website guaranteed 3x more absorbent than over the counter brands. Turns out that they are not even half as absorbent as Tranquility Overnight
Response from Parentgiving· Mar 31, 2020
I am very surprised to hear that you were not pleased with the product. It is the most absorbent product that we sell. If you have any unopened packages, we would be happy to set up a return for you. Please email us at [email protected].
Jana
Posted
I haven’t received my order
Response from Parentgiving· Mar 25, 2020
Hi Jana, I apologize that you have not received your product. We know how important these products are to our customers. Here is the email regarding Coronavirus Interruption to our services that was sent to you yesterday. Thank you for your recent order for Cottonelle Wipes - Flushable (Tub - Case of 336).Due to the unprecedented recent demand for protective medical supplies, this item has become unavailable with no estimated back in stock date.Global demand is outpacing supply for certain personal protective equipment (PPE) due to the Novel Coronavirus outbreak and a persistent flu season in the United States. Given the still evolving scenarios, there will be disruptions for high-demand product. This situation if still very fluid and changes day to day.In response to this situation, the order for this item will be cancelled and a refund processed back to your credit card within 48 hours.We recognize that this is a great inconvenience to you and we sincerely apologize. We are diligently working with our supply chain to gain greater visibility into available inventory so that issues like this can be prevented in the future. As a way of saying we are sorry, we would like to give you this one time use coupon -(xxx for cust only) (xxx) off any order over $10 and we hope that you will give us another chance.We invite you to contact our Customer Care Team to discuss other options that are currently available. We can be reached at 888-746-2107, Monday – Thursday 9 AM ET – 7 PM ET and until 5 PM ET on Friday.Thank you for your understanding and support.
Patricia
Posted
Order was cancelled by company due to Corona19, ordered Men's large Depends.
Response from Parentgiving· Mar 24, 2020
Patricia,Thank you for your recent order for Depend for Men Fit-Flex Maximum Absorbency Underwear (Large - Pack of 28).Due to the unprecedented recent demand for protective medical supplies, this item has become unavailable with no estimated back in stock date.Global demand is outpacing supply for certain personal protective equipment (PPE) due to the coronavirus outbreak and a persistent flu season in the United States. Given the still evolving scenarios, there will be disruptions for high-demand product. This situation if still very fluid and changes day to day. In response to this situation, the order for this item will be cancelled and a refund processed back to your credit card within 48 hours.We sincerely apologize. We invite you to contact our Customer Care Team to discuss other options that are currently available. We can be reached at 888-746-2107, Monday – Thursday 9 AM ET – 7 PM ET and until 5 PM ET on Friday.Thank you for your understanding and support.
Bill
Posted
Never received my order, need to check my statement.
Response from Parentgiving· Mar 26, 2020
Bill, We are very sorry your order had to be cancelled and refunded. We sent you an email about this situation and hope you received it. Please let us know if you have any further questions and accept our sincere apologies for not being able to supply you with what you needed during the pandemic.
