Parentgiving Reviews | Read Customer Reviews of parentgiving.com

Parentgiving Reviews | Read Customer Reviews of parentgiving.com

Parentgiving reviews

Showing 201 reviews with 3 stars · Clear filters

MARY
Posted Feb 1, 2019
the underwear i just bought is size…
the underwear i just bought is size wrong or they are just not my size the depend i usually buy is size small and fits comfortable and it is not tight or uncomfortable to wear i am very disappointed with the order
Response from Parentgiving· Feb 7, 2019
We're sorry you were not satisfied with the product you ordered. On February 1 you received a call from one of our Customer Care agents who is having complimentary samples of other products sent to you to try. Please contact us at 888-746-2107 Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET if you need assistance. We're here to help. Thank you.
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janet
Posted Jan 29, 2019
it wS ok
it wS ok. Not like some of the top brands
Response from Parentgiving· Jan 31, 2019
Thank you for your recent order. Please feel free to contact our Customer Care Team and request free samples of other extended wear pull ups. We'll be happy to help you find a product perfect for your needs. We are available Mon-Thurs 9 AM ET - 8 PM ET and until 5 PM ET on Fri, at 888-746-2107. We look forward to assisting you!
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OW
Posted Jan 24, 2019
It appears my email was either sold or…
It appears my email was either sold or given to other people. I started receiving unwanted emails, spam, or junk emails soon after ordering and have continued. Emails content unrelated to item purchased. Parenting also substituted product without notice even after confirming the original order. Good side was they shipped very quickly
Response from Parentgiving· Jan 31, 2019
Thank you for your recent order. I can assure you we do not sell our customer's email addresses. When you purchase over the internet your email address gets "cookied" and you will receive ads from many other vendors. You can delete the "cookies" and reduce those ads. I also checked with our distributor who stated the item they shipped you is exactly what was ordered. According to your review, it was not. Please confirm the SKU # of the item you received. I would like to investigate if there was an error made. You will never be shipped a substitute item without being consulted first. Please contact me, Nicky, in Customer Care , at 973-521-5601. I will do my best to make this right for you. Thank you.
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Susan
Posted Jan 12, 2019
I ordered from your company because the…
I ordered from your company because the last company I used everything is on backorder. Your company also didn't have what I needed in stock Im still waiting for my delivery Very disappointing
Response from Parentgiving· Jan 15, 2019
We wanted to reach out to you again today to apologize for the issue that occurred with your order. Unfortunately, the manufacturer made changes to several product codes on many of their items and suppliers have been rushing to update their systems nationwide. I know this can’t replace the trust in us that has been broken, but we have taken the liberty of adding $10.00 worth of reward points to your account. These points can be used for any purchase going forward. Tracking indicates your product was delivered Jan 14 via UPS SurePost tracking number 1ZA954Y6YW69969421. https://www.parentgiving.com/elder-care/rewards-points-program/
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Diane
Posted Jan 6, 2019
I believe these diapers are better than…
I believe these diapers are better than most, but ordered these for nighttime protection for my father who is having a lot of trouble with water retention. He was in hospital for 3 days in which they removed 20 lbs of water. Being on a strong diuretic he is eliminating a lot of fluid. Even those these had more padding than most, fluid seeped out of the sides. We purchased the 34 X 52 washable bed pads sold by Perella's as further protection. They have really helped to protect bedding.
Response from Parentgiving· Jan 15, 2019
Please feel free to contact us for complimentary samples of other overnight disposable underware. Perhaps we have a more absorbent product that will be more appropriate. We also offer both reusable and disposable bed pads to help contain fluid and reduce laundry. Please call our Customer Care Team at 888-746-2107 for assistance. we're here to help. Thank you.
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Deborah S.
Posted Dec 18, 2018
Ordered on 12-9 and didn’t receive…
Ordered on 12-9 and didn’t receive until 12-17. It showed online as a seven day delivery time frame
Response from Parentgiving· Dec 21, 2018
We're sorry the delivery took longer than usual. We've mentioned this to our distribution center in an effort to resolve whatever issue may have caused the delay. Thank you for letting us know and giving us the opportunity to improve our service.
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Valerie
Posted Dec 16, 2018
Unfortunately easier to order…
Unfortunately easier to order with.Amazon. product I ordered was too large had to 8mail back and it cost me $13.50. No charge to return to Amazon. Also the product does not do well for overnight. He is totally soaked in the morning.
Response from Parentgiving· Dec 21, 2018
We're sorry the product didn't work as well as you had hoped. We'd be happy to send you samples of other products to try at no charge. Please call our Customer Care Team for assistance at 888-746-2017 Mon-Thurs 9 AM ET - 5 PM ET and until 5 PM ET on Fri. We look forward to helping you.
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Mary
Posted Dec 14, 2018
I order monthly
I order monthly. The product arrives with crushed boxes that I have to throw away as the drink cannot be used when damaged.
Response from Parentgiving· Dec 21, 2018
We're sorry for the issue mentioned here and we'd like to help. A Customer Care agent left you a voice message on December 14 offering assistance . Please contact Maura at 973-521-5606 so we can help. Thank you.
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