Excellent
285 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paradise Fibers was established to help fiber artists get premium fiber arts supplies and spinning wheels in 1996. We are a family owned and operated fiber shop now located in a 27,000 square foot store in Spokane, Washington. We ship from the same store you shop in. You'll find we have fair prices, awesome rewards for regular shoppers and knowledgeable staff. Being one of the largest yarn shops in the world has made us a tourist destination for yarn-a-holics and fiber addicts all over the world. We have dozens of Spinning Wheels on Display with over 600 different Wool Rovings to choose from! We are open 7 days a week and ship within 24hrs.
Paradise Fibers (paradisefibers.com) has 285 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Jen B.
Posted
I had a deadline for a gift knitting project and ran out of a specific color. My local yarn store couldn't get it for me again, but Paradise Fibers came through! They had the yarn and got it to me quickly. Thanks so much! You saved the day!
jill K.
Posted
paradise fibers customer service is amazing. i called them about my last order and my concern about the colors of a yarn i liked. computer images of color don't often show the shades well. the man who answered the phone actually compared different skeins of the same yarn and described the various colors to me. i picked one skein and was delighted with my purchase. the shipping cost was minimal - a big plus! thank you for your great customer service, discounts, and low shipping costs!!!
Fred G.
Posted
Though I do my utmost to support my LYS, there are times when I shop online for yarn, needles, and fantastic deals. Paradise Fibers is my go-to site for the richness of its inventory and the amazing service afforded by its staff. Paradise Fibers treats me as a valued customer and warrants my loyalty time and again.
therese I.
Posted
The website is wonderful and ordering a breeze. Once you order, they send confirmation and updated tracking until it arrives. I have loved my selections and the services I have received. I love this site for nearly all of my fiber etc wants!
Charlease
Posted
I ordered the Merino/Bamboo blend. The fiber is like working with a cloud. The Service from Paradise is excellent. It arrived quickly and with no problems
Victoria W.
Posted
I was able to hold an online chat to ask my questions, was referred to a live person to clarify my order, and the company gave me service (at their expense) that I didn't even ask for. Plus, they had a full range of the products (HiyaHiya) that I wanted. I have bought from them in the past and will definitely do so again.
Response from Paradise Fibers· Aug 5, 2014
Dear Victoria, Thanks for sharing! We love your input, on what you like best! We all put a lot of though and work into all the different aspects of the shop so we love to hear the good, (and always need to hear the bad). I am glad you like the live chat and that when you spoke to us in person everything worked out so well! Thanks again for taking time out your day to give us a review. Have a lovely day and good luck with your next project! Sincerely, Morgan G.
Rebecca
Posted
I ordered on Monday and received my needles Wednesday morning. I was shocked by such great service.
Victoria H.
Posted
I recently ordered a variety of colors of merino top for a spinning project I have in mind. I was quite pleased with the service at Paradise, the ease of using their website and the accuracy of the color photos. My order was packed well and received in a timely manner. I would most definitely order from them again!
