Excellent
285 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Paradise Fibers was established to help fiber artists get premium fiber arts supplies and spinning wheels in 1996. We are a family owned and operated fiber shop now located in a 27,000 square foot store in Spokane, Washington. We ship from the same store you shop in. You'll find we have fair prices, awesome rewards for regular shoppers and knowledgeable staff. Being one of the largest yarn shops in the world has made us a tourist destination for yarn-a-holics and fiber addicts all over the world. We have dozens of Spinning Wheels on Display with over 600 different Wool Rovings to choose from! We are open 7 days a week and ship within 24hrs.
Paradise Fibers (paradisefibers.com) has 285 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 254 reviews with 5 stars · Clear filters
Edie
Posted
They are a great shop to do business with. They are the only ones who carry the interchangeable needles and accessories that I like. Their shipping is fast and the cost is reasonable. I have a friend who lives in Spokane and I will include a trip to Paradise Fibers when I visit.
Kristina P.
Posted
I first found Paradise Fibers about a year and a half ago when I was looking for affordable fiber and a drop spindle to see if spinning was something I wanted to pursue. 3 months later I bough my wheel from them. Over the last year I've bought knitting needles, fiber, yarn, and various other things. I'm always impressed with their prices and selection, but the best thing is their shipping. I live on the east coast and it generally takes 2-3 days to get my order, which is just amazing to me.
Alaine T.
Posted
Not many companies out there will go the extra mile to help the customer have a good shopping experience, but Paradise Fibers does! They seem to try harder than anyone else out there and that means a lot to me. Thank you, Paradise Fibers! Thank you for being among the best for a source of yarn, knitting and spinning tools and supplies, and all things fiber!!!
Jennifer Kaye M.
Posted
I've been to so many LYS, looking for the right colors, the right weights, the right needles and hooks, and the right wool and spinning wheels. I'm a home body, and LYS are few and far between, and they don't always have exactly what you're looking for. What was I thinking going to these places? I'm all for small business, but everything seems to be the same. Paradise Fibers is amazing in this sense. They have everything I want, at good prices, and great shipping rates. I live at the base of the Cascades, on the western side of Washington. Paradise Fibers is located in Spokane, WA, near the eastern state border. However, I did not expect that my items (spinning wheel, fiber, and yarn) would arrive almost exactly 24 hours after I placed my order. These guys know how to hustle. I've found my forever store!! Thanks, Paradise! You rock!
Ali
Posted
i placed my order on a Monday. My sister in law placed her order an hour after me. We live in Colorado. We wanted to try an experiment because of all the Nasty things we've read lately about PF. We've been shopping through Paradise Fibers for years now and have noticed a change in management, only to find out later that PF has received an entire face lift!!! This time we purchased some yarn, fiber, and needles. a few of each. After we placed our order we called and spoke with (NAME) personally after only a minute wait. I asked her if she received my order and told her how happy i was to get my goodies in the mail! She was professional, polite, and a joy to speak with on the phone! she told me that the order i placed was received and is in the "picking" status and that it would be shipped out no later than the day i placed it! TWO days later i received my package! WOW! The product i ordered was carefully wrapped and packaged wonderfully! There was even a note inside my fiber bag, Thanking me for my order and complimenting me on my choice in colors! The new employees at paradise fibers are diamonds in the rough, I've had a pleasure of speaking to many of them! These people are picking up the pieces of a metaphorical BOMB explosion left by the previous "managers" and the employees that no longer cared! I hope these wonderful human beings can look past all the hateful comments being directed at them for trying their best and continue to be a light in this dark world! I WILL continue to shop at PF, i even signed up for fiber club today!! Needless to say my sister in law received her order the same day!! Try it out for yourself and make your own decisions but i believe this company is doing their best to remain such a huge presence in the yarn world. I can't wait to see what the future has in store for them! I wish you the best PF! Thank you for treating me like a valued human being and not just a number~ -Ali ps.... I see you have SARI SILK fibers in stock!!! *placing order now* thank you! :)
Karen
Posted
I love knitting and always need good material. I found this website and the quality of this yarn and needles is superb.
carson1
Posted
I received everything thing I ordered fast and just as I wanted.Customer service was terrific!
Krystal
Posted
As a knitter, I know that there are a lot of choices out there when it comes to shopping for yarn. But sometimes it's not the yarn selection that matters as much as the customer service. Paradise Fibers excels in that department. I had a question about matching colors, and it's hard to tell from a monitor sometimes. I called the store, explained what I was wondering, and instantly received helpful information. I ended up buying a color I hadn't considered, but when it arrived (promptly!) it was just what I wanted. I definitely recommend this store! They go out of their way to help.
