Papa John's InternationalReviews of papajohns.com

Ordered a pizza on the 24/04 they got the order wrong and then sent out another pizza to rectify the order. The pizza they sent out was wrong again! Called the branch and all they could offer was a £5 credit for a pizza we never got! What a joke! Made a complaint through their portal and 6 days later still no follow up or reply!

Quality has worsened over the period of time. Marsh road Luton staff is horrible. Very rude if you complain about food

Slechtste zaak van Groningen, de eerste bezorger had geen wisselgeld bij zich dus ik zei hem dat ik mijn wisselgeld wel wou kon hem niet verstaan hij sprak geen Nederlands en ook geen Engels, naja vond dat wisselgeld nog niet zn probleem dacht kon gebeuren. Dus ik bekijk mijn pizza is die gewoon hard ik heen bellen krijg ik een engelse man aan de lijn hele discussie gehad einstand kreeg ik toch een nieuwe, maar die man was ook zo onvriendelijk aan de deur dat ik zei dat ik de pizza niet meer wou en mijn geld terug wou, dat was allemaal niet mogelijk omdat ik al een slechte recensie had geplaatst op hun Facebook wat ik terecht vind als je klantenservice niet op orde is en je harde pizza's bezorgd. Maarja eindstand die man aan de telefoon liet mij niet uitpraten en zei de heletijd dat ik naar hem moest luisteren terwijl ik mijn verhaal nog niet eens had afgemaakt toen heb ik het maar afgekapt omdat hij me zat te bedreigen over dat ik een slechte recensie had geplaatst. Ik raad echt niemand aan om hier je eten te bestellen!!

Years ago I was a regular at papa johns. But the last 2 years the service is shockingly appalling the store workers really are bringing down the company! Forever making mistakes and then when correcting the mistake still make mistakes never heard of such a thing! Had to leave a review because today I thought I would go and give them a try again and go in store this way they definitely cannot get my order wrong. But I was so disgusted to see the hygiene levels whilst making people’s pizzas. NO gloves whilst making pizzas! Two pizzas next to each other one being a plain Margarita and the other pepperoni. Being a vegan myself I was so shocked to see pizzas being made with the workers bare hands no gloves and touching pepperoni and then touching the cheese for the next. Disgusting! Also at one point he scratched the back of his ear and then continued making pizzas. Ugh I felt sick! Now I have officially come to the terms I will NEVER eat from papa johns again. Especially the Canary Wharf branch! Yuck.

Pizza doesn't taste the same like before. The company gives your card and address details away to fraudulent “cashback” company called “Complete Savings”.

Milton, FL I must confess Papa Johns, where done at the most usual required standards, is my favorite 'fast-food' style pizza. Bang for the buck, it has the best flavor dough and even has 'spicy' meat options. I have usually only been put off where there is NOT a franchise station or when it is not open! This past week I experienced the least expected experience, then. I received a four-pizza order, with two pizzas were full of the kind of bubbles you too-often allow in Caesar's crap pizzas. This was a first, and it was poor, and it was bad. But to add insult... my extra paid double topping of spicy sausage for my own pie was literally a single version! Yes, I did the survey as it was online ordered. I received a reply and a Case number. My reply was from Rebecca Lucio, Director of Operations (Case # 37-364333). I was professionally apologized to and told I " will find 2 promo codes for 2 free pizzas to use when ordering online." There was none. I replied back the same day, simply mentioning this. No response. I will leave it to the customer to make what they will. I sent one final email, reminding the 'professional' of the long-trusted business adage... Upset one customer and they will take ten others with them. I will not care, nor even know if this 'took' any away, but today I rediscovered Pizza Hut online and I am reminding the Papa Johns and Rebecca we are a choice away from never being a loyal customer.

I have been trying to order online 3 different times. The e-mail address on file was accidentally closed and I need help to get it updated. The local Papa John's do not know how and I cannot find help on any website. So I just give up and order from a different pizza place. How do I find someone to help me???

order pizza and got delivered to wrong house they used doordash. never had problem with papajohns before but door dash is horrible