Panda ExpressReviews of pandaexpress.com

Ordered a pick up - 2 entrees with 1 side. More like 3 sides of rice with a 1/2 of entree. Mushroom chicken - included 2 tiny pieces of chicken Black pepper steak - 3 pieces of steak Hardly any veggies. If I wanted just rice I would have ordered just rice. What a rip off! Lake Mary location! Not a very good Happy B-Day lunch at all!!

Went to order 6802 S La Cienega Blvd, Inglewood, CA,10/9/2020 whoever the cook was that night did not cooked or bake the chow mien all the way, I ordered 2 plates with both sides of chow mien and by the time I got home to eat . I was very disappointed me and my Son look at each other like the chow mien was half done it had noodles stick together hard still, I have lived over in this area for 8 years and that is the panda express we go to, I have never complained to them about the food quality before, The reason why I decided to do it now is because it's been on several take out order recently the chow mien/sometimes the fry rice is hard. I called the store tonight to speak to the manager to let him know and he was not sympathetic to my situation. This is not how panda express needs to treat customer's because without customer's you would not be in business! A manager should be courteous to the customer's at all times, I work in customer service before and I know the way he handled my phone call was not professional and that is if he was the manager he did not speak clear. he was like well our chow mien comes already bake, I was like point is it was not cooked or supposedly bake all the way through, I always get the same thing from panda express, It's not like I'm a new customer who never ate or had Panda Express food before. My son goes that's why I stopped ordering from them because the food is messed up! If we are paying our money, we want our money's worth nothing more disappointing than to want the taste for something to eat and then when you get it, It is not cooked correctly. I guess in these covid-19 situation's people do not understand the value of having a job, because doing a great job is what is required from a manager and team. When the work team does not perform correctly it gives the business a bad name/reputation and that is how business loose valuable customer's like myself who lives in the area. So please try your best to accommodate your customer's because everyone knows how upsetting it is to come home with your food and it is not right. Thank you very much !

We love Panda Express but this time we ordered on line and we picked up. The quantity was noticeable a lot smaller. The sesame chicken was hard and dry. Very disappointed. This was the Panda Express at Queen Creek and Power Road.

Sonoma Customer service was horrid today, September 13, 2020. Stopped in for lunch. The ladies who served us were rude & cussing. So sad to see this as acceptable “customer service”. This location recently opened in our town, we’ve gone 3 times & like it less & less due to the staff.

Order was partially missing - Hillsboro, OR location sent. No drink arrived. Food was good though. Otherwise, quick service. Unsure if error was made by door dash or panda express though.

Admit there was no line. Ordered with ease. The food was terrible. Rice was tasteless, the chicken chewy and the egg rolls burnt. I'll be nice and never return. Terrible!

At first I thought it would be a great experience eating my 1st ever delivered PE...not. My husbands veggies were cold & almost raw, he was missing part of his meal. The noodles in his chow mein were dry & cold. My orange chicken was cold, not enough fried rice & veggies in mine, not to mention I ordered a DRINK & didn't get it so they got extra money for nothing. The ONLY good thing was the spring rolls. If those had been bad I dont know what we would have done. Wont be ordering again. Location Florence Alabama.

The Crab Rangoon contained no crab or spring onion as advertised. There was however plenty of cream cheese. The mushroom chicken had unexpected Zucchini in it very little chicken but plenty of mushrooms. The Springrolls were soggy. I have heard stand alone Pandas are better than the ones in the mall. I found no difference. Location was East Lansing, MI on MAC