Brianne P.
Posted
Never had an issue with this company
Never had an issue with this company, great customer service.

Excellent
572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on Rated Honest, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Brianne P.
Posted
Never had an issue with this company, great customer service.
Ashley
Posted
Fantastic company to deal with!! Excellent and fast service. Ordered my parts Tuesday morning and had them Wednesday morning!! Very impressed and satisfied with the staff's knowledge and concern.
Bryan W.
Posted
Great company and Great product. I would definitely recommend this company to anyone looking for quality electric utility vehicles and carts. Their customer support is top notch. A++
Jason G.
Posted
Quick response to my parts request, answered my questions, and got the part in a timely manner with no issues.
Phil N.
Posted
Very friendly & knowledgeable staff, excellent followup.
Brian D.
Posted
Wesley - Pack Mule was very easy to work with. A demo was provided and even further discounting to keep it in line with the competition and it led to a sale!
Linda M.
Posted
Great customer service ! Always going above and beyond when we have needed help with a customer, excellent sales support team.
Leah M.
Posted
Very responsive, and fast shipping. Much appreciated!