Excellent
191 reviews
PacasoHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Own the life you've earned, in the places you love, without the weight of owning it with Pacaso.Enjoy an effortless escape to the place you love, for a fraction of the cost of whole ownership. Pacaso curates exceptional second homes in 40+ sought-after destinations around the world, blending luxury design with turnkey ease.Your home is cared for by a professional service team, ensuring it's always ready for your arrival. From the freshly laundered linens to maintenance requests and pristine landscaping, every detail is handled so you can focus on what matters most: making memories.With Pacaso's seamless scheduling app, you can plan long stays or book last-minute getaways, enjoying year-round access without the stress of upkeep.For even more flexibility, our Home Swap program lets you exchange time in your Pacaso with stays at other stunning properties across our global portfolio.
Pacaso (pacaso.com) has 191 customer reviews on Rated Honest, with an average rating of 4.7 out of 5.
Showing 165 reviews with 5 stars · Clear filters
Drew
Posted
A great experience. The process was smooth, and Pacaso staff extremely attentive to our Qs and interests. Would highly recommend to friends and family.
Response from Pacaso· Dec 20, 2021
Hi Drew, Thanks for your kind feedback! We're so glad the Pacaso Crew has been helpful, and the team is always here for you (and your friends and family!).
Greg
Posted
The whole Pacaso experience was great from start to finish! The thorough explanation and follow up was amazing. From the first phone call to closing it was a stream less easy process. Can not wait to enjoy our vacation home!
Response from Pacaso· Dec 20, 2021
Hi Greg, Thanks for your review! We're so happy you've had a great experience, and we hope you love your new home. The team is always here for you!
James
Posted
All the people contacted in connection with this purchase were courteous and helpful. The documentation through Docusign was disconcerting at first, but facilitated easy completion.
Response from Pacaso· Dec 16, 2021
Hi James, Thanks for your review! We're happy to hear you had a positive service and transaction experience. The team is always here for you!
Jim C.
Posted
Sales team especially Micah were exceptional, very helpful in explaining the Pacaso model and in dealing with the "waffling' that would come up with each of my family member's concerns. One suggestion on the paperwork side that might help future owners would be to provide an ongoing checklist and or timeline of the status of the signing process. Just how my mind works, if and when it decides to work. Thanks to all, Were really excited, thanks to you, Pablo.
Response from Pacaso· Dec 14, 2021
Hi Jim, Thanks for your review! We're so glad Micha was able to address all of your questions and concerns, and we'll pass your suggestion on to the team. Feedback is always appreciated!
LagunaDallas
Posted
Really easy, streamlined process from start to finish. I bought the Pacaso share for my family but sell real estate for a living, and I wish our typical transactions were as easy as this. Looking forward to our first stay in Palm Springs!
Response from Pacaso· Dec 8, 2021
Thanks for your review! So glad to hear the transaction was quick and easy. Enjoy your sunny new second home!
customer
Posted
Great service, everyone answered my buyers questions quickly and efficiently.
Response from Pacaso· Nov 29, 2021
Thanks for your review! We're glad to hear that you had a great experience working with Pacaso. We strive to make the process easy for agents and buyers alike!
Ranga R.
Posted
We had a great experience buying our dream vacation home through Pacaso. Every aspect of the buying experience was pleasant, quick, painless and clear. It was the fastest and easiest real estate transaction ever. Highly recommend owning a vacation home through Pacaso - it’s the future of vacation home ownership!
Response from Pacaso· Nov 22, 2021
Hi Ranga, Thanks for your kind review! We're happy to hear that you've a great experience as a Pacaso owner. The team is always here for you.
benjamin s M.
Posted
The entire experience was guided by friendly knowledge and accommodating staff We are excited to have a vacation home we never could have afforded on our own We toured the place before buying and Sebastian met us and answered our questions and was a pleasure to deal with Lana our escrow/document person was equally lovely and polite Katie our host and concierge has been delightful, accessible and helpful. Only critiques: 1. some costs were sprung on us on the end but those were waived 2. Some high season dates are allocated by Pacaso initially and then open again at different interval dates on the app -this was not exactly explained upfront Again overall Pacaso makes the process easy and we are looking forward to our family vacations
Response from Pacaso· Nov 15, 2021
Hi Ben, Thanks for your feedback! We're so glad to hear your Pacaso experience has been positive and we were able to address your concerns. We hope you enjoy your home for years to come!
