Excellent
10,527 reviews
Oxygen Concentrator StoreHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 702 reviews with 4 stars · Clear filters
Maria
Posted
Sales courteous and friendly
Response from Oxygen Concentrator Store· Jan 23, 2025
Hi Maria, thank you for your feedback! We’re glad to hear you found our sales team courteous and friendly. If there’s anything we could do to make your experience a 5-star one, we’d love to know. Feel free to reach out anytime!
Nelson, M.
Posted
Great service. Very helpful staff. Unfortunately, they said batteries typically lasted 2.5 to 3 hours, but in use, closer to 2.25. Set to 3 liters, which is the middle setting. Also, the first three tubes had kinks, so were not usable.
Response from Oxygen Concentrator Store· Jan 23, 2025
Hi Mark, thank you for your feedback! We’re glad to hear you received great service from our team. We apologize for the unusable tubing. We’d be happy to assist you with finding solutions for the issues. Please don’t hesitate to reach out to us at 877-303-9289—we’re here to help!
Corning, D.
Posted
I received new unit
Response from Oxygen Concentrator Store· Jan 16, 2025
Hi Darlene, thank you for your feedback! We’re glad to hear your new unit arrived quickly. If there’s anything we could have done to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback helps us improve! Feel free to reach out—we’re here to help!
Matagi, T.
Posted
Received the repaired concentrator 2 days ago and tryied it last night 8/01, it seems good, still hear that little humming and it is softer, if it is alright, I will be satisfied, sleeping a little better, bought a new OxyHome 5L stationary, used it while the other was on repair, WAs Thinking if I should return the Oxyhome for refund while I use this one. I also talk to some one there about my portable having an alarm come on and beep until I stop it. He mentioned to send it in for a look. Now that I have the repaired one home it is time to send the portable for repair, and refund the OxyHome? Please reply.
Response from Oxygen Concentrator Store· Jan 10, 2025
Hi Tearo, thank you for your detailed feedback! We’re glad to hear your repaired concentrator is working better and that you’re sleeping more comfortably. For assistance with the OxyHome return or sending in your portable for repair, please contact our customer service team at 877-303-9289. We’ll be happy to guide you through the process. Let us know how we can help further!
Delbert C.
Posted
We have only had the concentrator one day, however it has performed exactly as was reported to us. We received it on time and immediately charged the batteries. It actually works quieter than expected and responds with a pulse of air, faster than our previously us machines ( not freestyle). Only time will tell how the machine holds up.
Response from Oxygen Concentrator Store· Jan 10, 2025
Hi Delbert, thank you for sharing your experience! We’re glad to hear your new concentrator is meeting your expectations so far, with quieter operation and quick response times. If you have any questions or need assistance as you continue using it, please don’t hesitate to reach out to our team at 877-303-9289. We’re here to help!
Belva
Posted
Quick delivery. We wish instructions for using backpack and battery were included in shipment.
Response from Oxygen Concentrator Store· Jan 10, 2025
Hi Belva, thank you for your feedback! We’re glad to hear you appreciated the quick delivery. If you need assistance with the backpack or battery, please feel free to reach out—we’re here to help!
Johnson, M.
Posted
The process was quick and simple. Friendly staff. Only neg comment from me is when I had to call them back because the Oxygen Concentrator didn’t show up when they said it would. Turns out they had some mix up on their end that can happen anywhere. Once I called them they were super responsive. I would definitely give them your business. They are very professional and caring … customer focused! - Mark J
Response from Oxygen Concentrator Store· Dec 30, 2024
Hi Mark, thank you for your honest feedback! We’re glad to hear our team was responsive and resolved the issue quickly. We appreciate your understanding and your recommendation. Let us know if we can assist you further!
Carolyn C.
Posted
Policies for returns were clearly written. Arrival and condition of order was timely and all intact, without damage. Why the new battery 8 cell was not charged to 100% was clearly explained. Sale for Black Friday pricing was easy, convenient and the salesman was professional and knowledgable.
Response from Oxygen Concentrator Store· Dec 11, 2024
Thank you, Carolyn! We’re glad to hear you had a positive experience with your purchase and appreciated the clarity of our return policies. It’s great to know that your order arrived in perfect condition and that the Black Friday sale process was smooth and convenient. We’ll be sure to share your kind words with our sales team. If you need any further assistance, don’t hesitate to reach out — we’re here to help!
