Excellent
10,527 reviews
Oxygen Concentrator StoreHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 210 reviews with 3 stars · Clear filters
Chuck
Posted
Sales was very good service after sale. Not good!!!
Response from Oxygen Concentrator Store· Dec 16, 2020
Hello Chuck, thank you for giving us constructive feedback. We believe in providing 100% customer satisfaction. We're sorry for your experience. We'd be happy to speak with you at (877) 303-9289.
Suzanne
Posted
I recently bought a concentrator and the man i dealt with was great. I bought a travel model. I came on an extended vacation and brought my new concentrator. When I set it up, I found I was missing a little connector piece. I called the number on my machine and they told me the little piece of plastic I needed was $20. Really? After spending over $1500, they decided they needed to mark up an essential piece 1000%! I found the piece locally at a couple of medical supply stores for $2. I have lost trust in The Oxygen Concentrator store.
Response from Oxygen Concentrator Store· Jun 11, 2020
Hello, thank you for bringing this matter to our attention. We apologize that our service didn't match the expectations. We assure you that this instance is uncommon and we'll investigate to make sure this isn't repeated. Please call (877) 303-9289 so that we can make things right. When you breathe easier, we breathe easier.
Gary W.
Posted
I purchased a batterie which was supposed to give me up to 8 hours use. Yesterday I started with a full charge and my low batterie alarm started after 2 1/2 hours use. This is not right. I depend on this machine
Response from Oxygen Concentrator Store· Jun 8, 2020
Hello Gary, thank you for the feedback. We're sorry for your experience. I see that you purchased an 8-cell battery which lasts up to 4 hours. However, on a higher oxygen setting and breath rate, the battery life will become shorter. We believe in providing 100% customer satisfaction. If you have any questions, we'd be happy to speak with you at (877) 303-9289.
Heidi
Posted
I did receive one of the filters, and when I ordered I was told that they were both in stock. I have yet to receive the Millennium 10 heap filter. It is on back order. I hope it comes in soon .
Response from Oxygen Concentrator Store· Jun 1, 2020
Hi Heidi, I apologize for the miscommunication. Rest assured that your order will be fulfilled soon. Due to the correct circumstances the supply chain is affected a bit for certain products. However, we are in constant contact with our suppliers to deliver exceptional customer experience. If you have any questions, we'd be happy to speak with you at (877) 303-9289.
Dale R.
Posted
Was not happy with the charge for mailing them.
Response from Oxygen Concentrator Store· May 5, 2020
Hi Dale, thanks for taking the time to review us. We constantly work with our shipping partner to provide exceptional customer service. I'm sorry that it didn't meet your expectations. I've passed on the information to the related department.
Deann
Posted
The help I got from American general was great. I've been meaning to call because it overheat and shuts off and I'm no where close to a place I can plug into oxygen.it seems to do this when I'm in the car and it's sitting in the seat next to me.
Response from Oxygen Concentrator Store· Apr 24, 2020
Hello Deann, thank you for feedback. We believe in providing 100% customer satisfaction. We're sorry for your experience. We'd be happy to speak with you at (877) 303-9289.
Joe
Posted
My first order buying from this vendor. They sent me an additional hose I didnt order and charged me for it not a big deal if you have a money tree but 15 dollars is alot of money for other than that not bad
Response from Oxygen Concentrator Store· Apr 16, 2020
Hello Joe, thank you for the feedback. We believe in providing 100% customer satisfaction. We'd be happy to speak with you at (877) 303-9289.
Dr. A.
Posted
Learn how to spell ARTHUR, not Authur
Response from Oxygen Concentrator Store· Apr 16, 2020
Our extreme apologies for misspelling your name. I've rectified the records. Sorry!
