Excellent
10,527 reviews
Oxygen Concentrator StoreHonesty, pricing, process and quality scores appear once 5 customers have rated them.
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.View Top Categories:Portable Oxygen ConcentratorsHome Oxygen ConcentratorsUsed Oxygen Concentrators
Oxygen Concentrator Store (oxygenconcentratorstore.com) has 10,527 customer reviews on Rated Honest, with an average rating of 4.8 out of 5.
Showing 98 reviews with 2 stars · Clear filters
Barbara H.
Posted
Still rattles and makes noise hardly ever used!!!!!! Frustrated did you not test it!!!!
Response from Oxygen Concentrator Store· Mar 1, 2022
Hello Barbara, thank you for the feedback. We believe in providing 100% customer satisfaction. We'd be happy to speak with you at (877) 303-9289.
pete S.
Posted
I’m a little disappointed with the purchase. Number one it doesn’t come with a desktop charger which is ridiculous. Number two the carrying case doesn’t fit proper. For the amount paid for this unit it should come with a desktop charger for the batteries as well as a proper fitting case. Seems to me people that really need these units especially the seniors on Social Security are being taken advantage of. For some people this is something you can’t live without. Should be made affordable for everyone. And come with the proper gear there’s no sense in having two batteries if you could only charge the battery on the unit itself just doesn’t make sense. Over and out.
Response from Oxygen Concentrator Store· Dec 13, 2021
Thanks for sharing your perspective. Please contact us at 1-877-303-9289 so we can answer any questions.
Charles S.
Posted
After ordering my unit from Phillips in Portland, Oregon, I was contacted from your salesman in Denver claiming he was the retail outlet so I ordered it from him. Soon I discovered my credit card had been charged immediately, even before I had a chance to send in my prescription for the unit. This is NOT accepted protocal from online sales. (And why would I need a prescription?). After that peice of harrassment was concluded, I could not reach my salesman on the phone. At that time I called the bank and reported a fraud. The next day the salesman called to tell me he had shipped the unit and the next day I received it in good order. I immediately contacted the bank and rescended the chargeback order and agreed to pay the bill. I think all is well now and I am happy with the unit I ordered....thank you and my sincere apologies for my online apprehensions.
Response from Oxygen Concentrator Store· Nov 20, 2021
Hello Charles, thank you for bringing this matter to our attention. We assure you that this instance is uncommon and we'll investigate to make sure this isn't repeated. You can reach our Customer Service Team at (877) 303-9289. When you breathe easier, we breathe easier.
Irwin
Posted
Mixed messages.
Response from Oxygen Concentrator Store· Aug 18, 2021
Hello Irwin, thank you for the feedback. We believe in providing 100% customer satisfaction. We'd be happy to speak with you at (877) 303-9289 to resolve any issue.
Jamie O.
Posted
I found the exact same part for 1/6th the price on another website but my father wanted to order from here. Paid over $20 for standard shipping on a small box. I bought from both sites just to prove to my Dad this site is overpriced & taking advantage.
Response from Oxygen Concentrator Store· Jun 21, 2021
Thanks for sharing your experience. All the parts we carry are genuine service parts and accessories at competitive prices. We're sorry that the service didn't meet your expectations. Please contact us at 1-877-303-9289 so we can answer any questions.
Richard G.
Posted
Did not accomplish what I had hoped it would.
Response from Oxygen Concentrator Store· Jun 7, 2021
Hello Richard, thank you for the feedback. We believe in providing 100% customer satisfaction. We'd be happy to speak with you at (877) 303-9289.
Patty
Posted
will not take a recharge.
Response from Oxygen Concentrator Store· May 5, 2021
Hi Patty, thanks for the feedback. I've passed on the information to the Customer Service Department and they'll contact you to resolve the issue.
Rusty
Posted
After receiving g5 I called for guidance on length of breath. I was told I’ll find out and call you back. Hmm it’s been over a week and I have yet to hear from anyone!! Now I get a review request. Customer service is terrible!!
Response from Oxygen Concentrator Store· Jan 26, 2021
Thanks for sharing your feedback and we are sorry to hear about your experience. Please contact us at 1-877-303-9289 so we can answer any questions.
