OxygenReviews of oxygen.us

Unfortunately you guys don’t care about your customers.

Everytime I've had to file a dispute with oxygen I've always been denied even with me being honest I still get denied my money back oxygen bank hadn't even gave me provisional credit they literally make me wait, this bank has denied me a couple thousand dollars of my money back and the sad part is I'm fighting identity theft and I've reported this to them and they told me that my card information was compromised but still denied my Disputes any excuse from oxygen bank because that's all it is and for them to tell me in there response below to file a rebutted well guess what I have and not even 2 hours later they tell me the same thing and close the case.

Worst bank ever!!! Been with them over a year and have to wait 30 days for a hotel deposit to go back on my card F!$#@ing b*@$&hit!

I was charged extra for my gas and the store never put the money back on my card I disputed it and oxygen said that they found no errors like I was lying I will be switching banks soon

You suck. You have no customer service workers that are fluent in English. You can’t understand them, they don’t know what to do and cannot understand what you are saying. The company has yet to verify my identity for mobile checks and pushes the blame on the check cashing company ingo. That’s not my problem you use a c rated company to verify your customers identity. You have crap policy that is very inconvenient. And most importantly your business has zero credibility with the public, most people give me looks when I say I bank with you and the looks are followed by negative reviews.

I received incorrect 1099-INT on Feb, and contacted them every week trying to correct it, every time they just say escalated to higher department, and their phone customer support never connected, email support is use less, and next week is the deadline of tax return and I’m still not receiving the new 1099, this is ridiculous 🤬

Just like others are saying, I had an active account for months and 2 days ago they randomly closed it without notifying me. Customer service can't tell you why, all they can do is process a check for your account balance which will take up to 14 business days. I got an email today that said "my account was closed due to a lack of proper identity verification". It's obviously an issue on their end but why they would jettison a customer instead of telling me what they need to get it fixed is sketchy. This is a shame because prior to this I really liked this bank and was planning to eventually make it my main bank. I even recommended them to family & friends. Now I just look foolish having to warn them away.

If you like banks that close your account with no notification and say they can’t tell you why the account was closed, then this is the bank for you.