Great
483 reviews
OTR SolutionsHonesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on Rated Honest, with an average rating of 4.4 out of 5.
Showing 398 reviews with 5 stars · Clear filters
Woodrow J.
Posted
It’s always a pleasure to talk with Logan , Mrs Brenna & Taylor thank you again.
Response from OTR Solutions· Aug 17, 2026
Woodrow - We're glad you’ve had such a great experience with the team! Thanks for being part of OTR, and happy trucking!
Richard
Posted
The entire staff at OTR are great
Response from OTR Solutions· Aug 17, 2026
Richard - That means a lot to our whole team. Thanks for the support and happy trucking
customer
Posted
Excellent Great customer service and 30-1 hour everything set into your account
Response from OTR Solutions· Aug 17, 2026
Isabella - We love hearing that we could make the process quick and easy for you. Thanks for the great review and happy trucking!
customer
Posted
OTR is the best! Easy access to allocated funds, great customer service and knowledgeable team members.
Response from OTR Solutions· Aug 10, 2026
We love hearing that! We’re glad OTR is making it easier to access your funds and get the support you need. Thanks for choosing us, and happy trucking!
Rollin Freight L.
Posted
OTR has a team that handles our account to process invoices. Our team responds quickly and accurately. If a problem arises, they notify me immediately as to the status of. They are business- like, friendly and always helpful. We appreciate them tremendously.
Response from OTR Solutions· Aug 10, 2026
It’s great to hear your OTR team has been such a dependable part of your operation. Staying on top of the details and keeping you informed when something comes up is exactly the kind of support we want to provide. We truly appreciate your trust in us. Happy trucking!
William M.
Posted
Jose assisted me with a technology problem, and his customer service is outstanding. Through 4 different calls, he helped me figure out what the problem was. He has told me he is the most patient man on earth, to help me, a technology-challenged person. Without hesitation I would recommend all of their services to you.
Response from OTR Solutions· Jul 14, 2026
William - We're really glad the team was able to stick with you and get everything sorted out. Having someone who's willing to work through the issue every step of the way makes all the difference. Thanks for the recommendation and for trusting OTR with your business. Happy trucking!
Left Lane Hotshot S.
Posted
Love the great services with outstanding customer support!
Response from OTR Solutions· Jul 6, 2026
Left Lane - thanks for the review. We pride ourselves on our customer support, so it's good that it's translating into a positive experience on your end! Happy trucking!
Unique
Posted
I’m new to OTR! First experience was great then I had one held up pending invoice it took some time but after that every invoice was approved less than 30mins and funds where available for bolt!! I love it here fassst funding for sure great company thanks OTR Solutions
Response from OTR Solutions· Jun 30, 2026
Unique - Love hearing this! We know getting started can come with a few bumps, so it's great to hear things have been moving fast since then. Thanks for choosing OTR Solutions, and happy trucking!
