Shaquille
Posted
Greet customers service
Greet customers service

Great
422 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Rated Honest, with an average rating of 4.1 out of 5.
Showing 31 reviews with 4 stars · Clear filters
Shaquille
Posted
Greet customers service
customer
Posted
Customer Service was very helpful and responsive to my queries. I love my furniture they are some very unique pieces .!!!
Randall
Posted
I heard nothing about the furniture for about 3 weeks. I called to ask about the order and they had it to my home within two days.
Ronda
Posted
The company should have given me a heads up that it had to come from the manufacturer to them. I couldn't figure out why it was taking so long. I DO appreciate that they had the gentleman put it into my garage instead of in the driveway. Being handicapped, I truly appreciated the kindness that was shown when emailing back and forth. It is comfortable. Well made. Quiet motor. Good company, both the maker and Ornate. Great price. Never bought furniture without sitting on it before.
Theresa B.
Posted
Love my sofa!!,,,,just wish it was easier way to get ahold of you. I thought I had been scammed at first But Thank you. I’m happy
HUNG T.
Posted
The price matching is awesome!
RCZ
Posted
I drove from RSM to ornate to pick up 2 recliners they had advertised on sale. They had one in showroom only. The other was in warehouse in Buena Park. I ended up paying the $79 to have them shipped to my house which they arrived a week later. Good deal on the recliners and I like them. However if I’d known they didn’t have in stock, I would’ve save 2 hours and ordered on line.
Shelly B.
Posted
The only reason my rating is a 4 is because I had to reach out to find out when my shipment would arrive after waiting sometime. Once I did reach out, they were very responsive. Got my shipment and I am happy!