Excellent
572 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Orion Leather Company proudly manufactures high quality, one piece, American made leather belts. Our belts are handcrafted by experienced leather craftsman. We pride ourselves on our classic, long lasting products. All of our leathers are gently tanned from only the finest Tanneries. All of our hides are Veg Tanned, which is an ancient method of creating durable, heavy weight leather with a lot of body to ensure a long lasting product.
Orion Leather Company (orionleathercompany.com) has 572 customer reviews on Rated Honest, with an average rating of 4.5 out of 5.
Showing 21 reviews with 2 stars · Clear filters
Customer Mark N.
Posted
Plan to exchange item for duplicate product. Product was defective, not acceptable for sale as far as I am concerned. I am giving this company one more chance to make things right. Besides this problem, shopping and shipping experience was fine.
Customer
Posted
With the cost of these belts, the exchange and return constraints are unreasonable.
Ben
Posted
Paid for 2 day shipping. Got it 5 days later. Gotta love it. 7 days from order date to shipment date. There is a reason amazon is keeping my business!
Response from Orion Leather Company· May 3, 2016
Ben, We apologize if there was any confusion. It is stated on our site, all belts are made to order, so the estimated 3-day shipping starts from the moment we actually ship the belt. On top of that we require 2 business days for processing to actually make the product. If you feel dissatisfied with the delivery time still, please contact our customer service directly for assistance. We hope you enjoy your belt for years to come. Orion Leather Co.
Customer
Posted
I wear a size 31/30 in my jeans. I figured a 32 would work well for me. But it arrived and i can't even squeeze into the last slot. So now I need to pay to ship it back to them AND include a check to pay for the shipping of the correct size to me. Kind of a crappy exchange policy for a poorly sized product in my opinion. It would be a nice belt if I wasn't basically paying for it twice.
Rona L.
Posted
The quality of the belt I ordered is probably the best I've ever seen, and based on that alone I would rate my experience at 5 stars. However, my belt never shipped and I had to call customer service to find out why. I paid for two day shipping, and although they ended up reimbursing me for the shipping costs, it took a week for the product to arrive. That is poor customer service, and combined with my order seemingly having been forgotten about, is why I rated my experience as poor. Again, the quality of the product is fantastic, therefore I will probably give Orion a second chance in hopes my next experience is much improved.
Customer
Posted
Order black dress belt. Dye was inconsistent with lighter "stripes" throughout. Delivery was fast though...
Customer
Posted
Unclear sizing, belt was too big.
Customer X.
Posted
Never replied to emails or voicemails. Great!!!! My dad's Christmas gift didn't make it by Christmas, despite ordering it well-over a week in advance due to the additional processing time due to the holidays. Nice. B- experience, because the belt is obviously of great quality
