Oral-BReviews of oralb.com

Geld zurück Aktion gefühlt völliger Scam. Ich habe ihnen alle Daten zu Verfügung gestellt, Bilder Barcode Bankverbindung usw. Und jetzt eine Ansage erhalten da ich kein Paket geschickt hätte mit Barcode. Ich, meine ganze Familie und Freunde werden im Leben kein Produkt mehr von oral B kaufen und ich werde massiv Zeit investieren meine Erfahrung online zu posten und Menschen zu warnen. Für dumm verkaufen kann ich mich allein. Miesester Scam ever in meinen Augen.

Manglende Cash-Back Oral b i09 Allerede i maj fik bekræftelse på 300kr cash back. Har rykket dem flere gange- de lover at det er lige på trapperne, men nu er vi august og cash back er fortsat ikke udbetalt

I am writing as a long-standing and previously very satisfied Oral-B customer. For well over a decade, I have chosen Oral-B products for myself and my family. The quality of your electric toothbrushes has meant that I have never seriously considered another brand. Recently, I ordered two Oral-B iO3 electric toothbrushes through Amazon as birthday presents for twins. Delivery was guaranteed for the birthday, but on the very day they were due to arrive, the delivery date was unexpectedly pushed back by three days. This left me with no option but to make a last-minute trip to the high street to find alternative presents. What disappointed me even more was the subsequent customer service experience. I spent a considerable amount of time being passed between nine different Amazon representatives, only to be told that whilst I would receive a refund, there would be no acknowledgement or compensation for the inconvenience caused. I appreciate that Amazon manages its own logistics. However, as a customer, I do not separate the product from the purchasing experience. My final impression was not of an excellent Oral-B product, but of a failed purchase that left me frustrated and disappointed. It is particularly disheartening because I had specifically chosen Oral-B after many years of loyalty to your brand. Sadly, this experience has made me reconsider future purchases, and I am now looking seriously at Philips Sonicare for my family’s next toothbrushes. I wanted to share this feedback because loyal customers are hard won and easily lost. Whilst the delivery issue may not have been directly within your control, the overall buying experience has ultimately reflected on the Oral-B brand. Thank you for taking the time to read my comments. I hope they are received in the constructive spirit in which they are intended.

Purtroppo la mia esperienza con il servizio clienti di Oral-B è stata pessima. Ho effettuato un ordine il 28 giugno sullo shop ufficiale Oral-B, con una consegna prevista entro 6 giorni lavorativi. Oggi è passato più di un mese e il mio ordine non è mai arrivato. La cosa più grave è che non esistono informazioni sulla spedizione: non è stato fornito alcun aggiornamento concreto né una spiegazione su cosa sia realmente accaduto. Nel frattempo ho contattato più volte l'assistenza clienti. Ogni volta ho ricevuto la stessa risposta standard: "abbiamo allertato il reparto competente e vi faremo sapere". Nessuno, però, è mai stato in grado di darmi una data, una soluzione o anche solo un'informazione utile sul mio ordine. Ho avuto la sensazione che il loro unico obiettivo fosse prendere tempo, senza affrontare realmente il problema. Sono sempre stato convinto che Oral-B producesse ottimi prodotti, ed è proprio per questo che avevo scelto di acquistare direttamente dal loro shop ufficiale. Tuttavia, la qualità di un'azienda non si misura solo dai prodotti che vende, ma soprattutto da come tratta i propri clienti quando qualcosa va storto. E sotto questo aspetto Oral-B si è dimostrata completamente inadeguata. Hanno perso un cliente. Dopo questa esperienza non acquisterò mai più un prodotto Oral-B, non perché dubiti della qualità degli spazzolini, ma perché non posso fidarmi di un'azienda che, di fronte a un problema così evidente, lascia il cliente senza risposte e senza una soluzione per oltre un mese. Ad oggi, dopo più di un mese dall'acquisto, mi ritrovo senza lo spazzolino che ho pagato e con 99,99 euro in meno nel portafoglio. È una situazione semplicemente inaccettabile e che non mi sarei mai aspettato da un marchio come Oral-B. Spero che questa recensione serva ad altri consumatori per valutare con attenzione se acquistare i loro prodotti.

I was talked into purchasing io toothbrush at my dentist office I was instructed that I would be giving a $20 rebate from Oral-B. I filled out the postcard and sent it in. I have never received m $20.00 rebate . I called customer service twice the last time I called 7-28-26 and spoke to Diane. She took time to look it up. She had no information or no knowledge that Oral-B was offering a $20 rebate. It took her 20 minutes to get that information and then only to take my information and to find out they had no postcard on me. She wanted to pass me on to another department and I refused. I was also told at my dentist office If I wasn’t happy that I would get a full refund and it also states that on the product box that I have just six months to request. I got frustrated with Diane and asked her to start submitting the request for a full refund she took all of my information and said I would receive an email. The email never came. I have no recourse and no info to fill out the info for a refund or my $20 rebate at this point my dentist office puts it on the sales rep. I would not purchase anything from Oral-B. You can get it much cheaper on Amazon. I don’t want this product. No one calls me back. I spent many hours on the phone trying to get this resolved and nobody seems to care or will be if you can even get a person to talk to who knows what’s going on very disappointing. As far as the product goes. It’s OK I don’t think it’s anything special for the money I spent the proof will be in the pudding at my six month cleaning. I requested a manager to call me from Oral-B and that hasn’t happened either.

The nightmare: my electric toothbrush (worth £60) was incorrectly delivered by Royal Mail - as evidenced by its own report with a photo of the wrong address. Despite that, Oral-B has refused to replace the product or provide a refund. All I get is different customer service representatives asking different questions, no progress and no remedy. And just to receive their worthless messages or send my responses and fill in their forms, I have to log into their website. I'll never use an Oral-B product again.

i bought an OralB timer minter in march and in april it started to stop working on and off. it is july and it has stopped working completely, i am retired and on a very tight budget also need this toothbrush because of dental problems.

come altri anche io ordinato online purtroppo senza aver letto reviews prima, sconto non applicato nonostante quanto annunciato online per problemi tecnici nella creazione di account obbligatorio per lo sconto che comunque continua a essere pubblicizzato nonostante l impossibilitá tecnica ad ottenerlo. Impossibile creare account per problemi tecnici e impossibile cancellare ordine per il quale bisogna creare account. Inoltre ordine mai confermato tramite email. Addebito nella carta non ha avuto problemi