Chris
Posted
Super overpriced Alibaba knockoffs
I can agree with other review Jesse blames customers and offers no real help for a premium product the warranty is a complete sham they guarantee and warranty nothing in my experience.
Bad
17 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optic LED Grow Lights is listed under Home Goods Stores.
Optic LED Grow Lights (opticledgrowlights.com) has 17 customer reviews on Rated Honest, with an average rating of 1.9 out of 5.
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Chris
Posted
I can agree with other review Jesse blames customers and offers no real help for a premium product the warranty is a complete sham they guarantee and warranty nothing in my experience.
Pece
Posted
TERRIBLE CUSTOMER SERVICE!!! Purchased 2 x 650S units and a master controller. Both the units had issues with the Blue LED's flickering while the power was off, one worse than the other. Tried contacting company to sort the issue out. Customer service "Jesse" didn't want anything to do with what I had to say and blamed it on a bad earth connection. I sent videos of the units at two different households on multiple circuits/phases with the exact same issue occurring, thus cancelling out the issue of a bad earth. From what I have researched this can happen from either two reasons poor quality leds or the switch from driver to the leds letting residual current through. I provided "jesse" with all this information and they just stopped getting back to me. This issue caused true and tried clones to herm out and cause abnormally stunted growth (as blue light reduces stretch). I spent over $3500 with this company with little to no Support or understanding. Do yourself a favour and buy from a reputable company. I have since purchased The green sunshine companies ES300V3 and they leave the optic LED's for dead. Don't make the same mistake I made.