Onlinecomponents.comReviews of onlinecomponents.com

Ordered online went very smooth. After placing the order I discovered I ordered the wrong current value. Tried emailing, tried their chat. No one there. Tried calling 6 times so far and get no answer. Looks like this will get ugly!

Very Bad Experience I have with this company, very surprised that it still exist on the market. I bought almost 3 weeks ago MCP23017 (the only one important part for me) and on top few switches optionally, in order to reach minimum order amount. They use to delay all of this time, and after I asked to cancel the order, they shipped me not required parts, except most required ones. Stay away from them, their support is always try to lie, and I was really frustrated by the way of how they do the business. Never buy from Onlinecomponents, it is a risk.

Never buy from them, it is a fraud company, strange to deal with such kind of guys based on USA. I've ordered Microchip and decided to add some minor parts. After I paid they were delayed the order for few a weeks, then when I asked to cancel the order, they shipped me not require components, and cancelled the required ones.

I placed an order of 200K three weeks ago ,and then it was cancelled bit by bit.Finally ,shipped less than 20K! It's not over yet... The goods suddenly stoped the delivery on the delivery day with no reason ! The customer service said they will confirm ,but is already five days,I didn't receive any result. Until now ,I have neither received the reply nor the good!!!

I placed an order 3/19/21 for items that have been in stock the entire time and yet my order has yet to ship as of 3/25. I called them yesterday, their customer service person was courteous and apologetic but she said they wouldn't be able to guarantee that my order would ship out that day. So, what's the point in ordering from Onlinecomponents if one can purchase the same item through other online distributors?

Avoid this company at all costs. We ordered 2parts for a critical machine. I have a email confirmation (order has shipped) The next day I call to see where are my parts. When I contacted them, they informed me "they were sorry" and promised the parts would ship that day. The parts did not ship. They did not ship the parts for another day. We had a critical machine sit down for days costing us thousands in production and late orders. This affected our customers and the supply chain. The harm is done by reckless and incompetent businesses like this is unacceptable.

I've purchased from onlinecomponents.com in the past and have always struggled with their ordering portal on the website, an exercise in futility in some cases. Then the long wait between ordering and confirmation that the order has or has not shipped. In my recent experience a full week went by with no confirmation of shipping sent to me. When I called I was told my shipping would be upgraded, then no shipping trancking sent for another 3 days. After complaining vigorously onlinecomponents cancelled my order. One of most unprofessional outfits I have ever had the misfortune to deal with. I could not find it in my soul to rate them any higher than 1 star. Shop elsewhere and avoid onlinecomponents.com

I have bought hundreds of Ametek solid state timers over the last 10 years. Ametek changed the design in 2018 and the timers would no longer work for my situation. I went back and forth with Online Components and they assured me nothing had changed. I finally had to go directly to Ametek's product design team to find the correct information. Yes! They had changed, and no they would not work for me, it was not my design but a change in theirs. Of course, now I have 30 timers (~$1500) that are worthless to me, but they won't take them back because I've had them too long...as a result of their incompetence. Never again.