OnlineCarStereo.com Reviews | Read Customer Reviews of onlinecarstereo.com

OnlineCarStereo.comReviews of onlinecarstereo.com

Auto Parts & Wheels
26820 Hobie Cir., Suite A, Murrieta, California

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3.8

Average

556 reviews

OnlineCarStereo.com3.8Average

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About OnlineCarStereo.com

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers. WHY CHOOSE US*Unparalleled Selection of Top BrandsAt Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.*Exclusive Bundles and Unbeatable DiscountsWe understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality. *Expert Guidance and Customer Support Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable. Experience the difference of O

OnlineCarStereo.com (onlinecarstereo.com) has 556 customer reviews on Rated Honest, with an average rating of 3.8 out of 5.

Website: onlinecarstereo.com
Category: Auto Parts & Wheels
Location: Murrieta, California
Listed on Rated Honest: 2026

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OnlineCarStereo.com reviews

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David
Posted Mar 8, 2025
Sold me a Bad/Blown Subwoofer
Purchased an open box Alpine Type S 10" subwoofer enclosure. When I went to hook it up it didn't work . So obviously they sell merchandise that's Blown and Doesn't work. That says they do a Poor job checking their merchandise before selling it . So I sent it back and Purchased another one , (Brand New) You think they would have at least offered me a Discount !?!?! But never offered me any Discount for the HUGE inconvenience. Poor Businesses buy not checking what they sell before sending out and Poor Customer Service by not offering me any Discount at all !!!!!! Will never buy anything from you Again !!!!!
Response from OnlineCarStereo.com· Mar 17, 2025
Dear David, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA99, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.
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Taylor
Posted Mar 5, 2025
i received the product damaged and i’ve…
i received the product damaged and i’ve tried getting ahold of them for 2 weeks before they even did anything about it. i have finally sent it back to them and still yet another 2-3 weeks with no response on my refund or anything. definitely don’t recommend buying shit online, especially with how delivery drivers handle people’s orders!!
Response from OnlineCarStereo.com· Mar 7, 2025
Dear Taylor, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA97, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this. Warm regards, Customer Care Department
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Damian
Posted Feb 13, 2025
Do not buy
Price for the item was 154.99 and shipping was around $10. Company is claiming shipping was $79.99 which is not true and only refunding me $79.99. I literally just got robbed while I returned the product how it came.
Response from OnlineCarStereo.com· Feb 14, 2025
Hello Damian, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA96, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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Lane
Posted Feb 11, 2025
Bad Customer Service
Customer service was not that great. They first sent a blown sub (supposedly refurbished) then charged me to send it back to have then review it. I am still waiting to see what they decided to do with it, if they will send me a new one or make me send it back to myself.
Response from OnlineCarStereo.com· Feb 13, 2025
Hello, We're disappointed to learn about your recent experience. Please know that we're dedicated to resolving this and improving. Directly contact Ms. Maria at 3105268635, noting Ticket #OCSTPA95. Ms. Maria will personally oversee your case and find a solution. We appreciate your understanding and patience.
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Kenneth
Posted Jan 20, 2025
Never receive my package.And nobody…
Never receive my package.And nobody wants to make good on it
Response from OnlineCarStereo.com· Jan 25, 2025
Hello Kenneth, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA93, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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ALBERT M.
Posted Jan 1, 2025
"Non-refundable Shipping" scam
Purchased and returned a set of subwoofers from this mediocre company. Paid for return shipping and was charged 25% for "Non-refundable Shipping" despite free shipping during purchase and paying out of pocket for return. These guys are scammers who do not deserve your business. Additionally had to call multiple times for refund status (3+ weeks) to get refund. Nick, Maria Fatima, Manny and John Benedict Rivera are extremely useless. Also, not sure how they are getting around not charging taxes despite their location on California. Buyer beware.
Response from OnlineCarStereo.com· Jan 9, 2025
Hello Albert, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA92, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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Why bother this P.
Posted Dec 18, 2024
Ignorant small business that will fail…
Ignorant small business that will fail based off of shady business practices. 10% restock fee on brand new in the box returned items. It will be another business name soon
Response from OnlineCarStereo.com· Dec 23, 2024
Hello, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA91, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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Matthew M.
Posted Dec 10, 2024
Returned a faulty item
Returned a faulty item that did not work properly. A week after they received my return and I asked for my refund, they are claiming items are missing from package that were there. Last and final purchase from them.
Response from OnlineCarStereo.com· Dec 12, 2024
Hello Matthew, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA90, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department
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